View Single Post
Old 08-23-2017, 04:30 PM   #5
BandB
Guru
 
BandB's Avatar
 
City: Fort Lauderdale. Florida, USA
Join Date: Jan 2014
Posts: 21,320
i would go one step further and report them to Paypal. I would bet this violates Paypals rules. I'm wondering if there is an issue between Paypal and the Merchant. Perhaps the Merchant's lost their account or trying to process outside of Paypal.

I'm with mbevins on legit merchants. In fact, I greatly prefer ordering online vs giving the information on the phone. When we take a phone order, we prefer to then email them a link to allow them to make the payment. Our store employees normally never hold a credit card, never have the information from one. We do see the last four digits. If the customer insists on giving them the information on the phone, they have to fill out an internal exception report. It basically says that they received the information and entered it and never wrote it down. It goes as a manual processing and does get extra review.
BandB is offline   Reply With Quote