[FONT="]We recently received our brand new TT35, and it's time to [/FONT][FONT="][FONT="]wrap up this thread[/FONT] that I started back in
February 2016.[/FONT]
[FONT="]I am choosing my words very carefully, because our relationship with Ken Fickett, Travis Fickett and Eric Kraft of Great Harbour is irretrievably broken, and in addition, I must tread very carefully here and not provide any grounds to be sued by Mirage Mfg/Great Harbour for the public statements I am about to make.[/FONT]
[FONT="]I dropped out of this thread about a year ago because we had become terrified by the lack of progress on our boat and the large sum of money we had paid to Great Harbour. We were afraid that if I publicly complained here on TF, they would delay our boat even longer, or worst case, that they would never deliver our boat at all.
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[FONT="]In a nutshell, it took far too long for Great Harbour to complete our boat, we endured far too many indignities during their two years and five months build period, and we are now having the boat completed far away from Great Harbour's facility in Gainesville FL.
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Our boat was contracted to be finished “on or about November 1, 2016.” Prior to signing the contract, Ken Fickett agreed to build us a TT35 with a flybridge and also, a settee instead of a dinette. We were to pay $215,000 for the completed boat.[/FONT]
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We finally brought her home on June 7, 2018, after paying Great Harbour $307,315 (not including sales tax). We added the options of two solar panels, a bow thruster, a washer/dryer, cockpit screen enclosure, TracVision, and a Cruise RO watermaker. They promised us a gas genny installed under a cockpit seat but they could not make it function without overheating.[/FONT]
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[FONT="]We made a terrible mistake in not having an attorney review the contract prior to signing it. There were no requirements in the contract for Great Harbour to build a boat according to ABYC standards, and no financial incentives for Great Harbour to complete the boat in a timely fashion.
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[FONT="]Also, prior to signing, Ken Fickett made verbal statements to us that were not included in the contract, and we later deeply regretted not making sure those predictions and descriptions were included in the contract.
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[FONT="]The Great Harbour website also makes several claims and implies services and design factors that we later discovered were not true.[/FONT]
[FONT="]And over the years as we attempted to find out why the boat’s completion was so frustratingly delayed, Ken Fickett always blamed us for the delay because of the options we had added, most of which he had suggested.[/FONT]
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In March of 2018, after
seven promised completion dates had come and gone, we were finally told that she was done. We had the boat surveyed, and the surveyor discovered three major problems and numerous minor ones. When we shared the survey and our own observations from the lake trial [/FONT][FONT="][FONT="]with the Ficketts[/FONT], we were further dismayed by the unhelpful and angry response from Ken Fickett.
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[FONT="]Beyond the issues discovered by the surveyor, there were several items in our contract that they did not deliver on, for example, our contract called for a 200 gallon gas tank and the boat’s fuel tankage is 124 gallons. When we pointed out the derivations from the contract, they demanded we sign a “change order” so that we could not hold them liable for their changes to the specifications in the contract. We were in an untenable position; they had our money and our boat, and so we signed.
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[FONT="]After Ken Fickett’s extremely negative response to the survey, we hired a maritime attorney who advised us that we would be better off just taking the boat and having the boat finished by someone else.[/FONT]
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[FONT="]So, we are now having the boat brought up to ABYC standards and correcting all of the issues from the survey and subsequent assessments. We are very relieved that our two year and five months ordeal with Great Harbour is finally over.[/FONT]
[FONT="]Even after all the difficulties, [/FONT][FONT="][FONT="]after much too long a spell without a boat, [/FONT]we are looking forward to finally spending time aboard Mariso . She is a unique concept boat and we will be reporting on her handling and fuel efficiency once she is ultimately completed by our local boatyard, marine electrician and Suzuki dealer.[/FONT]
[FONT="]To conclude this too-long post (and I apologize for dropping out last year), we are both incredibly happy to finally have her here. We think we will love the boat once she is finished. Isn't she beautiful?[/FONT]
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[FONT="]Pea & Dan
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