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Old 01-07-2018, 01:30 AM   #21
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I feel strongly that any problems experienced by the passengers were based in their expectations. I didn't see anything in the video that was the slightest bit alarming, but I understand why some passengers would be upset. Hell, I don't sweat heavy weather while flying but I've certainly seen people crying and praying in flight. I've worked aboard passenger ships and have certainly experienced some significant weather. What determined the outcome of the cruise was the expectations of the passengers. The ship in question sustained no damage and no one was hurt.
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Old 01-07-2018, 02:34 AM   #22
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I'm not a lawyer/legal action type and believe that in many if not most cases you-know-what happens, deal with it. I gotta say though that after watching the video I can't blame anyone on that ship who takes some sort of action. Gross negligence comes to mind and I would think that no matter how used to the sea you are that trip could easily change you. People go on a cruise for fun not to be traumatized.
Really?
You think that just because the ship encountered weather the line owes something to the passengers? Negligence on the part of the line? . They didn't die, or suffered life threatening injury. Who in their right mind goes to sea in a ship and doesn't think that there could be adverse weather?. Yes it wasn't fun but Marge and Bob from Nebraska got a story they can share for the next few months. I would be surprised if when you step aboard a ship that you absolve the Line from weather related legalities.
The sheep on the ship likely felt threatened out of lack of knowledge of the sea and the capabilities of the ship.
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Old 01-07-2018, 03:56 AM   #23
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Cruise.....

Just another example of the wussification of the world. Well, western culture, at least.

Quite possibly the only time I would consider paying to go on a cruise ship, would be if they guaranteed adverse weather.
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Old 01-07-2018, 05:21 AM   #24
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Oh no!. Things fell off the shelves on a boat. Sue someone.
What a world we live in!
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Old 01-07-2018, 08:11 AM   #25
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OK, went back and looked at some more videos from the cruise...maybe I'm being a little off the wall and you guys are correct for the most part. They weren't in real danger of sinking or anything but it seems that they were told little to nothing. For anyone who is not used to the water and weather it had to be frightening. I think the inexperienced go on a ship thinking it is nothing but a floating hotel... which it is in most conditions...thats pretty much the selling point of a cruise. No one talks about the sea to them and they just don't know. Still think it was a simple P&L driven decision though and the "Gee, we didn't know it would be that bad" excuse was bogus.
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Old 01-07-2018, 09:19 AM   #26
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Just another example of the wussification of the world. Well, western culture, at least.

More like the greedification of the legal industry.

Anyway, I can guarantee there is a weather clause in the contract/agreement they signed when they bought the ticket.
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Old 01-07-2018, 10:32 AM   #27
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We don't know how long there was water running on the stairs.....it may have only been for a few minutes...

Where else would the water come from ? The open decks are 15 stories above the water line.....you think waves are going that high ??

The fact that there are sandbags handy shows that this isn't that rare an occurance.

I'm not saying that this wasn't a bad day for these passengers.....but I'm saying the interviews ....
I'm a New Yorker. I LOVE New Yorkers. But most NYers who watch that know what the deal is. Be on tv, the check will be in the mail. They want a free trip out of it.

Sure the wx was rough and I'm sure pitching and rolling for those who expect a cruise ship to be a floating hotel/casino.
That's how it's sold and that's what they get 98% of the time.

I'd love to know the real roll was. You'd think someone would have downloaded the Clinometer app.

As for the 30' waves. What can i say.
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Old 01-07-2018, 10:38 AM   #28
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I think the only thing you can count on out of that report is that it presented maximum possible drama. As for actual information - fugettaboutit.
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Old 01-07-2018, 10:50 AM   #29
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More like the greedification of the legal industry.

Anyway, I can guarantee there is a weather clause in the contract/agreement they signed when they bought the ticket.
They go hand in hand.
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Old 01-07-2018, 11:32 AM   #30
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Just because someone is unfamiliar with ships and weather at sea and is frightened by it, doesn’t make them wusses or emblematic of a failed society. People have different tolerances and something that terrifies you might be a speed bump to me . . . and vice versa. If there’s anyone to fault in this it appears to be the line’s lousy customer service. Why would anyone operating a ship go dark on communications in extreme circumstances? Recognizing that your customers are distressed — likely having heard about the “bomb cyclone” they’re headed for — and reassuring them that things are OK is customer service 101.
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Old 01-07-2018, 11:40 AM   #31
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I'm a New Yorker. I LOVE New Yorkers. But most NYers who watch that know what the deal is. Be on tv, the check will be in the mail. They want a free trip out of it.

Sure the wx was rough and I'm sure pitching and rolling for those who expect a cruise ship to be a floating hotel/casino.
That's how it's sold and that's what they get 98% of the time.

I'd love to know the real roll was. You'd think someone would have downloaded the Clinometer app.

As for the 30' waves. What can i say.
One of the videos shows a guy with an incline app, he used the top of a stair railing I believe...it showed 9 degrees list.
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Old 01-07-2018, 01:24 PM   #32
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I'm not a lawyer/legal action type and believe that in many if not most cases you-know-what happens, deal with it. I gotta say though that after watching the video I can't blame anyone on that ship who takes some sort of action. Gross negligence comes to mind and I would think that no matter how used to the sea you are that trip could easily change you. People go on a cruise for fun not to be traumatized.
Agree. There are only 2 ways. Legal action: will stop companies from doing crazy things if punitive enough. Government action: and we all know where that ends up. The fly in the ointment is the cost & pace of the legal process which dissuades the proper use of the legal system and indirectly causes government intervention by idiots causing unintended consequences.
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Old 01-07-2018, 04:28 PM   #33
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I think very few of us here are capable of appreciating how it was for the passengers. We're boaters. Most of them are not. Many of them would never think of going out in our boats. If they were scared, then they were scared regardless of whether we would have been. Certainly these were not situations on board that regular cruisers had ever experienced. If you know nothing about boats or cruise ships, then feeling the boat is taking on water in your mind would be frightening.

These are supposed to be cruises for pleasure and I've seen many times cruise ships sailed knowing they'd have to vary course or stop quickly, simply because that secures the revenue. Also, the reports of poor communication are what has regularly been reported on all "cruise events" from norovirus to waste system failures to engine failures or A/C problems. Then typically the compensation does nothing for the passengers toward making them whole. They compensate in ways that cost them nothing.
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Old 01-07-2018, 04:39 PM   #34
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Really, we're all speculating. I've been on a cruise ship when it was rough enough that they stowed all the booze in latching cabinets at the bars, and the majority were seasick. Nobody I heard of demanded their money back.

Beyond that, I can't say. My only reason to pin at least some of the blame on the cruise line is that they just don't seem to prepare (except for the booze, of course!) Pools should have been drained, anything movable should have been bolted or strapped down, or stowed. There should have been a contingency plan for serving food when silverware, plates and bowls won't stay put.

I'm guessing that everyone on this forum has a routine for preparing to get underway, and a more rigorous routine for when foul weather or heavy seas are possible. Is that too much to ask of a cruise line?
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Old 01-07-2018, 05:03 PM   #35
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Quote from the 1st Engr on a tanker I have always remembered in regards to carrying passengers verses cargo; “Oil doesn’t talk back”.
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Old 01-07-2018, 06:49 PM   #36
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From what I hear, working on a tanker is probably an easier gig than most jobs on a cruise ship. Pretty severe work environment.
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Old 01-07-2018, 09:01 PM   #37
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Just another example of the wussification of the world. Well, western culture, at least.

Quite possibly the only time I would consider paying to go on a cruise ship, would be if they guaranteed adverse weather.
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Old 01-07-2018, 09:14 PM   #38
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I only have experience with 1 cruise line, but on our ships the officers that ran the ship had no interaction with the passengers. The Master would eat dinner with a select group and take a photo on "formal night" but that was about it.

It was like there were two totally seperate heirarchy's of employees. One dealt with all things nautical and mechanical, and the other dealt with all aspects of the passenger experience. There was very little communication or fraternizing between the groups.
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Old 01-07-2018, 09:17 PM   #39
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The cruise line needs to keep in mind that many of their passengers may not be in the best of health or in top physical condition. An 80 or 90 year old passenger may well be terrified of events that a 30 yo might find exciting. The cruise line needs to keep passengers informed and comforted through a display of calmness and good communications. There are passengers with walkers, wheelchairs and scooters. If you allow them onboard you have a responsibility to keep them safe both physically and mentally.
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Old 01-07-2018, 09:22 PM   #40
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After reading all posts - I watched the video. OMG... poor, poor people, such traumas! I live under the premise of you can't take he game, don't suit up! Again, such traumas!! Poor, poor people.
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