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Old 05-02-2017, 02:00 PM   #141
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Yesterday I just registered with the FAA for a UAV (drone). I ran into the same issue. A Google search brings up FederalDroneRegistration.com which tried to look like an official FAA site. However, the fine print (once you find it) makes it clear that it isn't. They simply have you fill out a form, they send that form to the FAA and collect a fee from you for doing so. The FAA site is actually easier to use and you don't pay a premium.

It appears that folks have found a way to make money off of consumers in all kinds of area, not just boat documentation.
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Old 05-02-2017, 03:47 PM   #142
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Yesterday I just registered with the FAA for a UAV (drone). I ran into the same issue. A Google search brings up FederalDroneRegistration.com which tried to look like an official FAA site. However, the fine print (once you find it) makes it clear that it isn't. They simply have you fill out a form, they send that form to the FAA and collect a fee from you for doing so. The FAA site is actually easier to use and you don't pay a premium.

It appears that folks have found a way to make money off of consumers in all kinds of area, not just boat documentation.
It's everywhere and it makes it difficult to find the legitimate agencies. There are excellent documentation companies that do charge a premium but provide many extra services. They dislike these "paper forwarders" as much as we do. I've seen it on things like disability claim assistance. One company has lawyers and will file correctly and appeal properly, while another company simply fills out the same paperwork you could. There are excellent third party passport offices too.

So, they hurt the consumer. And they hurt legitimate documentation agents.
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Old 05-09-2017, 08:54 PM   #143
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Companies posing as Coast Guard

I just received an official looking "Vessel Reinstatement Courtesy Notice" from "U.S. Vessel Documentation" web site, advising me that my USCG documentation had expired and to pay online.

The poser website is uscgdocumentation.us
Email: info@usgcdocumentation
Phone: 866-981-8783
877- 564-1398

The actual legitimate coast website is www.uscg.mil


I just renewed my registration for $75. I was surprised and saw last year's registration was $26. I looked closely at the symbol and email and it is very misleading. I canceled my credit card and went to the coast guard page and renewed my real license for $26.
I received a threatening email from the poser company about attempting to fraud this company and that they are a third party company. They threatened to put a lien on my boat becauseI canceled my card.


I saw this thread was closed so I am reopening this thread it to see if anyone has tried to shut them down and get them to change their logo and email and website. What had been done to people like this and who do I call in the Coast Guard to blacklist this company and Pedro ( yes that's his most likely fake name lol)

I don't know how to post a picture or I would show you the actual paperwork and logo of this company.

How do we know this company is not taking people's money and not registering the boats out there. They need to be stopped - sued for impersonating the coast guard authority and mentioning the USCG name.
The Coast Guard should make mandatory any third party registration company to list in large letters and the first paragraph - we do NOT represent the Coast Guard we fill out your renewal paper work at an additional charge - please go to www.uscg.mil For the Coast Guard website.

Can you please provide any information and whom to contact in the Coast Guard to report this and have them take action?
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Old 05-10-2017, 05:54 AM   #144
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I agree, but this is America, free markets, caveat emptor etc

Making bank off ignorance is probably 45% of our economy.

If they actually claimed, to be official maybe, but CG certainly wouldn't be the agency to do it, likely FTC which is pretty toothless these days.
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Old 05-10-2017, 05:57 AM   #145
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Companies posing as Coast Guard

They will tell you to file a complaint on the FTC website. Unfortunately you have likely lost your money. I have been fighting the same battle since February....

Hang in there! I continued to fight so at least they have to work extra hard to keep my money.

Saw an osprey catch a fish and as he flew away a big Black bird tried to steal his catch. Made me realize this company is like the Black bird, looking for an easy meal.

Oh, the Osprey kept flying and the Black bird gave up....

Look at thread "US Documented Vessels Beware".
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Old 05-10-2017, 06:10 AM   #146
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Scam alert

Coast Guard numbered vessels I recently recieved a letter in very "official looking" envelope and stationary offering to register my numbered boat with the Coast Guard for $75.00. Sounded strange to me. A week later got the real official notice that me registration was due for the usual $26.00 fee. Be ware of fake offers .
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Old 05-10-2017, 07:53 AM   #147
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File a formal complaint with the FCC. The more complaints they have in writing on public record the more documentation they have to get any logo, acronym or any other imposter appearance off the web address and website. He also sends threatening emails to put a lien on your boat when canceling with the credit card company. If he has not provided a service it's easy to cancel.

I would be interested to know where to find in public record liens have been made for $75 bill. It costs money to file for a lien on a boat.
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Old 05-10-2017, 08:43 AM   #148
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fake USCG renal notices by mail

If I had received a letter looking and reading like it was fron the Coast Guard, I would check with either my post master or a Postal Inspector. Generally thay become quite upset at postal fraud
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Old 05-10-2017, 09:29 AM   #149
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Believe me they invested in lawyers to make sure they're just inside the letter of the law.

Consumer protection is not an area of government responsibility being strengthened these days.

And why would the FCC be involved?
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Old 05-10-2017, 10:21 AM   #150
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just a reminder in case anyone missed this thread the first go around.

CG document renewal is $26. Only use the CG website to renew.
https://www.uscg.mil/nvdc/

Other so called agents will charge you $75.
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Old 05-10-2017, 11:03 AM   #151
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It may sound cynical, but another Law office will spot an opportunity to file a class action effort against them, and they will dissapear for a few months before popping up again under another name. Where's Ralph Nader when you need him! I see the same official looking documents with our boat registration and especially extended warranty marketeers on both our cars. Once these individuals have a taste of money this way, they can't resist the drug.
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Old 05-10-2017, 11:15 AM   #152
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When you get an email telling you that the bank you uses needs you to check in and change your password and provides a link, do you do it? I certainly hope you don't click on that link. When you get a phone call telling you there's a problem with your credit card and then need to confirm information, do you talk to them?

Now, the above two are both illegal phishing and can lead to disaster, while the documentation just skirts the issue and costs you $50. Feel lucky and learn the lesson. Go only to official sites of banks, USCG, credit cards and any others. Fake Walmart and Walgreens emails regularly.

Now, in disputing the charge you did wrong and they can do exactly what they say, although doubt seriously they would, but they just might get a lawyer willing to do it over the $50 knowing the potential upside for them is huge. You paid for and received the service. The fact you feel now you overpaid isn't relevant.

As to these firms, there are similar on social security and every other government agency. Be glad that this lesson only cost you $50.

Is what they're doing legal? Yes. They're providing a service of handling your documentation for you. The fact you could do it in the same time it takes to provide them the information isn't relevant. Are they misleading with the advertising and mailer? Of course. And occasionally some agency goes after them and all they do is adjust slightly based on the complaint. Often it's very fine print at the bottom to say they're not part of the CG. Sometimes it forces them to change their website slightly.

Sometime back they changed their website. It reads clearly now, "The Nation's Fastest U.S. Coast Guard Online Processing Service" so clear it isn't the USCG just by that. That simple headline on the page get's them by. I have a real issue with google taking their ads and putting them at the top of the page on any search. However, they provide the service they claim and it's legal to do so. It's simply a service you don't need.

I would drop my dispute quickly if you haven't already done so. It can only lead to problems for you. Rest assured they'll win as they have the right documentation to prove it was a legitimate charge and they've fought many disputes before.
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Old 05-10-2017, 11:29 AM   #153
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Trawler, sorry you fell for this. I did as well.
We've been having this discussion here and other boating forums for several months now.

On any boating forum, punch "Documentation" into their search function and you will probably find multiple threads on this scam.

Just so you know, the company is a legitimate documentation company and will send out the new document letter. It's just their business ethics we are questioning.
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Old 05-10-2017, 12:00 PM   #154
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People are still falling for this. Guys, get the word out. Document renewal from the actual Coast Guard is only $26. There is no need to pay some "agent" $75.

Use only this website.
https://www.uscg.mil/nvdc/
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Old 05-10-2017, 02:26 PM   #155
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The irony of this is that i looked at the Email, looking for a ,gov server address. It was a .us server. Thanks Hillary if it wasnt for you i would have taken the bait. Someoen else with a private server.
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Old 05-10-2017, 03:08 PM   #156
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Got the same letter twice, Tossed it in the garbage.
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Old 05-10-2017, 03:13 PM   #157
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Got the same letter twice, Tossed it in the garbage.
Glad you didn't fall for it....pass the word and let as many people as possible know about this.
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Old 05-11-2017, 06:46 PM   #158
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Originally Posted by Trawler2020 View Post
File a formal complaint with the FCC. The more complaints they have in writing on public record the more documentation they have to get any logo, acronym or any other imposter appearance off the web address and website. He also sends threatening emails to put a lien on your boat when canceling with the credit card company. If he has not provided a service it's easy to cancel.

I would be interested to know where to find in public record liens have been made for $75 bill. It costs money to file for a lien on a boat.


Coast Guard Documentation center employee told me no liens have been filed by the company........
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Old 05-11-2017, 06:53 PM   #159
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thanks Norm, just received a letter by us mail that my documentation was about ready for renewal $75.00 charge. very official looking letter, but letter head was ,
US Documentation center not USCG Documentation . Thanks again for posting that information .

Mike
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Old 05-12-2017, 07:45 AM   #160
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thanks Norm, just received a letter by us mail that my documentation was about ready for renewal $75.00 charge. very official looking letter, but letter head was ,
US Documentation center not USCG Documentation . Thanks again for posting that information .

Mike
You will probably get your renewal letter from the real CG in the next 7-10 days.
These people are slick sending out their "reminder letter" a week or two before the CG.
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