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Old 01-02-2021, 11:38 AM   #285
sunchaser
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City: Carefree, Arizona
Vessel Name: sunchaser V
Vessel Model: DeFever 48
Join Date: Apr 2008
Posts: 9,314
Quote:
Originally Posted by twistedtree View Post
The president of the company made a trip up during their xmas/new years shutdown to personally see the boat, talk to craftsmen about repair approaches, meet with the insurance surveyor, and get the ball rolling on everything. Everyone is pulling together to deal with the problem, which is what matters the most to me.
Smart people from PAE decided a long time ago that customer support was essential. Nordhavn's sales and reputation have been served well by their integrity.
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