Quote:
Originally Posted by Bacchus
Correct Raymarine and ICOM had issues. Big difference in how they were handled. ICOM stood behind their product replaced regardless of warranty status... Raymarine hid behind the warranty period declined to even provide replacements and then stopped selling replacement cords.
|
Don,
Agreed. I've had a number of Icom handhelds that I beat the crap out of windsurfing, kayaking, etc. and their service repairing these was second to none.
My old Ray Marine unit's cord has fallen apart to the point the wires are just hanging there. In the process of replacing the unit. Ray couldn't offer me a new handset at any price.