Thread: Active Captain
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Old 12-19-2018, 08:02 PM   #42
AdmiralS
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City: Stony Point, NY
Vessel Name: VARKA
Vessel Model: Helmsman Trawlers 43 PH
Join Date: Aug 2018
Posts: 250
Working in IT with over 100k employees and millions of customers using technology and software we engineer and support every hour of every day, has taught me 1 very important lesson.

Contrary to most peoples belief, IT people(developers, engineers, product managers) cannot read the minds of our users.

If you arent happy with a product, we would love to hear the feedback so we can make it better. We only get a pulse on calls to the helpdesk. Watercooler chat is often unreported.

That said, If we aren't happy with an Active Captain feature, or bug. Let Garmin know!

Screenshot below with the Feedback outlined in Red.

1. Open the Active Captain App
2. Click "Settings" in the bottom left
3. Click the "Send Feedback" button

Type up what you like or don't, or provide a feature request for something you like. I think you will be surprised to see how quickly you get a response or see the feature!

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