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Old 12-04-2018, 01:10 PM   #299
BandB
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City: Fort Lauderdale. Florida, USA
Join Date: Jan 2014
Posts: 21,449
Just a couple of points. If I, as the owner, called and wasn't happy with the response of the warranty administrator, I wouldn't stop there. I wouldn't stop before reaching the President or owner.

If I was the company and became aware I'd find a way to reach the owner by phone or email or showing up in person.

I stick to my statement that so far neither party has shown a real commitment toward resolving it without lawyers.

Based on that, it's still possible one or the other takes the steps to settle, but it's also very possible that nothing changes until either court or a week or two before trial is scheduled.

I will say this too. In order to prove the sinking was due to a design or build defect in the boat, the owner needs a lot more evidence than they currently have. While most of us believe it was and while the surveys may indicate the potential danger, there is nothing that says absolutely what the cause was.
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