Passagemaker subscription

Brian Harward · Jan 16, 2015

Has anyone else been having problems with their digital subscription to Passagemaker Magazine? I renewed my subscription back in November and despite several emails and phone calls from Australia to the U.S. I am still unable to access the magazine. No only that but now I can't access back issues that were paid for ages ago. Has anyone had this experience? One very unhappy subscriber.

Julian Walter · Jan 17, 2015

They have a new app which you have to download to access the site.

Insequent · Jan 17, 2015

And you also have to login each time to get new issues. Its a pretty clunky app.

Brian Harward · Jan 17, 2015

Thanks guys, done all that....never had a problem until they went to iTunes, bad move imho.

JDCAVE · Jan 17, 2015

Yes. I had problems too. I abandoned the app. I was told the app requires a separate subscription. I also was unable to login to the regular website. Was told that the user name is my email and the password is also my email. That worked.

Jim
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twistedtree · Jan 18, 2015

They need a new IT team. It was bad before, and seems to be getting worse.

Brian Harward · Jan 22, 2015

Finally all sorted, subject closed.

Passagemaker subscription

Brian Harward

Veteran Member

Julian Walter

Newbie

Insequent

Guru

Brian Harward

Veteran Member

JDCAVE

Guru

twistedtree

Guru

Brian Harward

Veteran Member

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