fletch
Senior Member
- Joined
- Mar 16, 2015
- Messages
- 110
- Location
- USA
- Vessel Name
- Nickel Plate
- Vessel Make
- Jeanneau Velasco 43
· First of all bought brand new, delivered from Beneteau factory 2014
· Because the dealer could not meet delivery date we had agreed on, had a surveyor do a look-over and trial before they delivered (I was in UK). It was a disaster. I would go through the work list but would not want to bore you, non ABYC batteries, leaks, the dealer slammed the boat into the slip, etc. And my dumb ass took delivery after correction.
· After delivery, things worked for a bit, but thing small things started going off, culminating in my having to lift the boat and replace crappy SW strainers for the HVAC, not a dime from Beneteau or dealer, year one, although documented extensively by HVAC factory system reps. Basically said sue me, I have legal staff, you don’t.
· Year two, a bunch of sub tier vendor issues, no dealer support as they are in Annapolis, told me they would cover local repairs but I need to coordinate and find, good luck with that… I am Hampton Roads, fix it myself, or spend hours on the phone with no documentation for a $100 part, and local guys are jumping to do warranty work they will never be paid for?.
· And so it goes, each and every year, latest is have an issue with satellite tv the Admiral demands, call three local dealers, don’t even give me a call back for an I pay, again spend hours fixing myself (thank God for Intelian tech support)
Lost a year to engine maintenance due to a stem shear on a hull valve and finding yard slot slot for a lift.
Latest, need a couple of parts for the windless, email Lewmar, no response, just asking for a part number, call, get a human, and a part number finally. The vendor is a scammer that cant deliver parts, website and no people behind it, but Lewmar won't ship the part because the only do wholesale.
Could have done an around the world on the QE2, and paid for her zincs and been money ahead.
Bottom line, boat sellers, manufacturers, system vendors, have a scam going and I was stupid to think there were honest, conscientious people involved, there may be, but they are scarce as a hen's tooth . There have been a number of local honest guys that turn wrenches, but the manufacturers and their reps are slimy scammers.
Good luck but I wish someone had told me what I was in for. I would have bought a $4.95 float, a $10 kiddy pool from Walmart, and some Gran Mariner with a sailor hat, hummed with Jimmy Buffet on my earbuds.
· Because the dealer could not meet delivery date we had agreed on, had a surveyor do a look-over and trial before they delivered (I was in UK). It was a disaster. I would go through the work list but would not want to bore you, non ABYC batteries, leaks, the dealer slammed the boat into the slip, etc. And my dumb ass took delivery after correction.
· After delivery, things worked for a bit, but thing small things started going off, culminating in my having to lift the boat and replace crappy SW strainers for the HVAC, not a dime from Beneteau or dealer, year one, although documented extensively by HVAC factory system reps. Basically said sue me, I have legal staff, you don’t.
· Year two, a bunch of sub tier vendor issues, no dealer support as they are in Annapolis, told me they would cover local repairs but I need to coordinate and find, good luck with that… I am Hampton Roads, fix it myself, or spend hours on the phone with no documentation for a $100 part, and local guys are jumping to do warranty work they will never be paid for?.
· And so it goes, each and every year, latest is have an issue with satellite tv the Admiral demands, call three local dealers, don’t even give me a call back for an I pay, again spend hours fixing myself (thank God for Intelian tech support)
Lost a year to engine maintenance due to a stem shear on a hull valve and finding yard slot slot for a lift.
Latest, need a couple of parts for the windless, email Lewmar, no response, just asking for a part number, call, get a human, and a part number finally. The vendor is a scammer that cant deliver parts, website and no people behind it, but Lewmar won't ship the part because the only do wholesale.
Could have done an around the world on the QE2, and paid for her zincs and been money ahead.
Bottom line, boat sellers, manufacturers, system vendors, have a scam going and I was stupid to think there were honest, conscientious people involved, there may be, but they are scarce as a hen's tooth . There have been a number of local honest guys that turn wrenches, but the manufacturers and their reps are slimy scammers.
Good luck but I wish someone had told me what I was in for. I would have bought a $4.95 float, a $10 kiddy pool from Walmart, and some Gran Mariner with a sailor hat, hummed with Jimmy Buffet on my earbuds.