Recommendation for Volvo Penta Mechanical Surveyor in Everett WA area.
- Thread starter Frank P
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dhays
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You might give Hatton Marine a call. I don't think they are a Volvo Penta authorized shop, but they did a nice job on my purchase survey. Hattonmarine.com
IRENE
Guru
With all due respect to Mr. Dave, my experience with Hatton Marine (within the year) was NOT POSITIVE in any way. We hired them for a pre-purchase inspection of two engines and a generator.
In particular, the technician misdiagnosed an oil weep from a turbo and altogether missed two cooling system leaks. He was clearly interested in a nice boat ride, as he mentioned several times he wanted to stay underway as long as we did. He was also not agreeable to me accompanying him in the engine room until he was finished. In the end, Hatton Marine charged for more hours than the technician was on-site plus drive time, confirmed by my wife. I understand oil samples had to be shipped and a brief report was drafted, but after looking at the rather lean report the math didn't work. Working through our broker, who did all of the engagement with Hatton Marine, I asked for the time billed to be adjusted. There was nothing we could do about the poor quality of the work. I was told by the broker that Hatton Marine refused to work with the bill.
I have complete notes of Hatton Marine's failures, as I anticipated they would contact me directly to schedule repairs for the things they identified. They never contacted me. I will be happy to share my notes with anyone directly, please contact me by PM.
MER Equipment in Seattle (206-286-1817) subsequently did some great work for us - they will be my first call in Seattle. On the initial call to MER Equipment, the service manager told our broker he didn't have a technician free but HE would be right over. And he was. They earned our business and did everything professionally.
Let's end this on a positive note...my previous boat had a Volvo Penta D4-260 and a DPH-A drive. I had great experiences with Islands Marine Center on Lopez Island (360-468-3377) and Northwest Diesel Power in Bellingham (360-734-2502).
Best Wishes
In particular, the technician misdiagnosed an oil weep from a turbo and altogether missed two cooling system leaks. He was clearly interested in a nice boat ride, as he mentioned several times he wanted to stay underway as long as we did. He was also not agreeable to me accompanying him in the engine room until he was finished. In the end, Hatton Marine charged for more hours than the technician was on-site plus drive time, confirmed by my wife. I understand oil samples had to be shipped and a brief report was drafted, but after looking at the rather lean report the math didn't work. Working through our broker, who did all of the engagement with Hatton Marine, I asked for the time billed to be adjusted. There was nothing we could do about the poor quality of the work. I was told by the broker that Hatton Marine refused to work with the bill.
I have complete notes of Hatton Marine's failures, as I anticipated they would contact me directly to schedule repairs for the things they identified. They never contacted me. I will be happy to share my notes with anyone directly, please contact me by PM.
MER Equipment in Seattle (206-286-1817) subsequently did some great work for us - they will be my first call in Seattle. On the initial call to MER Equipment, the service manager told our broker he didn't have a technician free but HE would be right over. And he was. They earned our business and did everything professionally.
Let's end this on a positive note...my previous boat had a Volvo Penta D4-260 and a DPH-A drive. I had great experiences with Islands Marine Center on Lopez Island (360-468-3377) and Northwest Diesel Power in Bellingham (360-734-2502).
Best Wishes
tiltrider1
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Coastal marine Seattle. They are the local Volvo dealer. Good guys and they know good service is what pays the bills.
dhays
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Sorry to hear about your experience Irene. Mine was almost the complete opposite. The mechanic was more than happy to have me chase him around, he spent all his time in the ER going over both the engine and genset very carefully. The billing matched the time.
My experience was two years ago, so maybe things have changed.
My experience was two years ago, so maybe things have changed.
