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Old 01-07-2022, 01:18 PM   #1
syjos's Avatar

City: Gig Harbor
Vessel Name: Sandpiper
Vessel Model: Bluewater 40 Pilothouse Trawler
Join Date: Nov 2012
Posts: 2,291
GPS Rollover Event Causes FA50 AIS To Stop Transmitting - Software Update Available

GPS Rollover Event Causes FA50 AIS To Stop Transmitting - Software Update Available
January 7, 2022
Service Advisory #2022-01

The Furuno FA50 AIS has recently experienced GPS rollover along with some other GPS products (See Service Advisory #2021-03). This is a challenge to all manufacturers due to satellite limitations.

While software revision v2.02 has been available to prevent impact to this device, most customers have not updated units in the field. FA50 units with v2.01 and older software have stopped transmitting due to this GPS rollover event. It is recommended that these devices be updated to restore full operations.

Software, software history, and complete software update information can be found under the "software" tab of the FA50 product page. Customers who prefer not to conduct the update themselves, or pay dealers for local service, can send their FA50 to Camas for a free courtesy software update. Only the cost of return shipping will be incurred by the customer.
Warranty Allowance
This software update is provided at no charge to all FA50 customers. Furuno USA's standard warranty and travel allowances are NOT applicable to this upgrade. Dealers wishing to offer this upgrade as a service to their customers are authorized to charge whatever upgrade fee they deem reasonable for labor and materials.

If you have any questions, you may visit our website (www.FurunoUSA.com) and click on "Get Support" then "Ask a Question." You may also contact a Furuno support technician at either our Camas, WA facility (360) 834-9300 or our Denton, MD facility (410) 479-4420 .

Furuno USA
"My worst day working on the boat is still better than my best day at a job"
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Old 07-04-2022, 01:50 PM   #2
wkearney99's Avatar
City: Bethesda, MD
Vessel Name: Solstice
Vessel Model: Grand Banks 47 Eastbay FB
Join Date: Feb 2018
Posts: 1,955
The update can be found on this page:

Scroll down to the Software for FA-50 section and download the update zip and PDF instructions.



And for anyone wanting to get into the service menu, use 652111 as the password (at your own risk, obviously)
-- Bill Kearney
2005 Eastbay 47 FB - Solstice, w/Highfield CL360 tender
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