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06-30-2020, 10:08 PM
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#1
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Guru
City: Burien
Vessel Name: Intrepid
Vessel Model: North Pacific/ NP-45 Hull 10
Join Date: Apr 2020
Posts: 684
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how to update a pair of garmin 8612s
I read from the manual that i needed to update the 8612 to use active captain and use the sd card for the update. I loaded an sd card card then went to the boat. I removed the units and they both had 8g cards in them. I had a 32g so i pulled an 8 and put in my 32.The unit indicated it saw the update and would i like to proceed.I said yes and it looked like it would be a while so went for lunch. Came back and the unit i updated would not show charts. I assumed the update did both units at the same time. Now i am wondering if i messed up and need to do each unit. I am confused by having two identical units networked. How should i be treating these? Active captain come up on my phone but how do i know which one i am looking at. I am confused on how to proceed.
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06-30-2020, 10:57 PM
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#2
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Guru
City: Qualicum Beach, Vancouver Island
Vessel Name: Capricorn
Vessel Model: Mariner 30 - Sedan Cruiser 1969
Join Date: Feb 2019
Posts: 2,019
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If you don't get an answer here go to The Hull Truth into the electronics section of the forum, you will get an answer there. I seem to recall a few quarries there similiar to your concern.
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07-01-2020, 12:12 AM
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#3
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Moderator Emeritus
City: Au Gres, MI
Vessel Name: Black Dog
Vessel Model: Formula 41PC
Join Date: Jul 2015
Posts: 21,191
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Have you tried Garmin technical support?
__________________
Boat Nut:
If you are one there is no explanation necessary.
If you aren’t one, there is no explanation possible.
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07-01-2020, 12:20 AM
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#4
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Guru
City: Burien
Vessel Name: Intrepid
Vessel Model: North Pacific/ NP-45 Hull 10
Join Date: Apr 2020
Posts: 684
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Quote:
Originally Posted by Comodave
Have you tried Garmin technical support?
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No not yet. It just came up this afternoon after there hours.
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07-01-2020, 12:58 AM
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#5
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Moderator Emeritus
City: Au Gres, MI
Vessel Name: Black Dog
Vessel Model: Formula 41PC
Join Date: Jul 2015
Posts: 21,191
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Hopefully they can help you. I know Raymarine support is very good. But I haven’t tried Garmin.
__________________
Boat Nut:
If you are one there is no explanation necessary.
If you aren’t one, there is no explanation possible.
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07-01-2020, 06:04 AM
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#6
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Guru
City: Here and there
Join Date: Oct 2019
Posts: 541
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I don’t have Garmin but when I updated firmware for my two Simrads, I had to do each one. While they are networked, the data they exchange doesn't include the chart plotter software itself.
Mine have built in charts but I also have Navionics charts on micro SD cards. I have a menu choice of which charts I want to view. Is it possible you have charts on the 8GB cards you removed? Did you put them back? Also and obviously, if the chart card is in one plotter, it has to be turned on for the other plotter to access it. Just a couple thoughts.
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07-01-2020, 08:53 AM
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#7
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Guru
City: Bethesda, MD
Vessel Name: Solstice
Vessel Model: Grand Banks 47 Eastbay FB
Join Date: Feb 2018
Posts: 2,164
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I don't know if it's a factor here or not, but some embedded devices have limits on how large a capacity card they'll support using. Some were limited to 8gb, max and would behave poorly if a larger card was tried. You could sometimes get around this by using a PC to re-partition the card to have only one partition on it, of a reduced size.
I keep several 1,4 and 8gb cards around just for the purposes of updating/saving from old hardware.
__________________
-- Bill Kearney
2005 Eastbay 47 FB - Solstice, w/Highfield CL360 tender
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07-01-2020, 10:59 AM
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#8
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Senior Member
City: Narragansett Bay
Vessel Name: EPIC
Vessel Model: 43' Ocean Super Sport
Join Date: Nov 2019
Posts: 200
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Garmin's don't like those big SD cards. Should be no bigger than a 16GB. You can also update from your phone using the active captain app and wifi.
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07-02-2020, 01:07 AM
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#9
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Guru
City: Burien
Vessel Name: Intrepid
Vessel Model: North Pacific/ NP-45 Hull 10
Join Date: Apr 2020
Posts: 684
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I worked on the boat today and still have a problem. Garmin called twice and they havnt seen this problem. The screen on the left is the 8612 and the 2 others are 8412. the 8612 contains the charts and shares them on the network. When we boot up the left units comes up fine and the right unit shows north America for 5 seconds then it show our boat in a gray area and if we blow up the chart we are seeing Florida which all contours.
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07-02-2020, 08:30 PM
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#10
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Guru
City: Burien
Vessel Name: Intrepid
Vessel Model: North Pacific/ NP-45 Hull 10
Join Date: Apr 2020
Posts: 684
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Where i am at now is the manufacture of the boat purchased another loaded maps package and installed it in the 8412. Now we see the chart and they think its fixed. I am going up tomorrow to look. I am wondering if there are charts loaded on both units and one sets a route will it show up on the other unit.
I am disappointed in the help i am getting from garmin. This is brand new equipment. Also not sure if we have to purchase another card for the FB.
Were just punting due to no help from garmin.
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