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Old 07-13-2020, 12:05 PM   #1
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Need to find Raymarine tech in PNW

This is silly on many levels but I need to find someone to pay to troubleshoot and fix my depth sounder.


I have a RM electronics package that came with the boat when it was built in 2012. The Depth Sounder has been intermittent for a while and now is mostly non-functional. Usually it isn't a bit deal but it was a bit of a pucker a couple weeks ago with minus tides. Very tight water getting in to Oro Bay on Anderson Island, anchoring at McMicken Island, and just getting back into Gig Harbor over the 4th. One sailboat ran aground in the middle of the harbor entrance as we were coming in....


So a working depth sounder would be nice but I have tried repeatedly and failed to find and fix the problem. I'm ready to spend $$$ and have a professional deal with it.


So the problem is finding someone with the knowledge and expertise to do it rather than some guy at a yard who would start where I started a couple years ago.


Any suggestions?
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Old 07-13-2020, 12:26 PM   #2
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Old 07-13-2020, 01:29 PM   #3
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Thanks!
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Old 07-13-2020, 01:47 PM   #4
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Dave. Radar Marine in Bell, handle Raymarine, but a little far away for you. I had to replace a transducer, after replacing DSM which did not fix problem. The DSM was free at the time, not so with transducer. I put a second ducer in when I replaced the original so now have two. One craps out at 600 ft the other reads past 1000. Dan
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Old 07-13-2020, 01:58 PM   #5
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Dave. Radar Marine in Bell, handle Raymarine, but a little far away for you. I had to replace a transducer, after replacing DSM which did not fix problem. The DSM was free at the time, not so with transducer. I put a second ducer in when I replaced the original so now have two. One craps out at 600 ft the other reads past 1000. Dan

I've considered just replacing the transducer, but rather than throw parts at something that I've decided I don't really understand, I'd rather pay someone who knows what they are doing.
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Old 07-13-2020, 07:02 PM   #6
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Do you have a DSM 30 or 300 as part of the system?
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Old 07-13-2020, 07:22 PM   #7
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Do you have a DSM 30 or 300 as part of the system?

To be honest, I need to get out to the boat to check again... I don't recall.


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Old 07-13-2020, 07:50 PM   #8
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Dave,
Ive had an excellent experience with Sure Marine in Ballard. I kinda recall they may also have a Tacoma location also. You probably wanted to go up to Captain's Book and Fisherman's anyway.

Dont forget lunch at Voula's.��

OOPS: My mistake, Lunde in Ballard and Tacoma. Good guys.
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Old 07-13-2020, 07:57 PM   #9
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J & G Marine in Tacoma

Lunde Marine Electronics in Tacoma

I've done business with the above two vendors and they are well regarded. They both have been in business for at least 30 years and have actual retail stores. I've seen their work and they are competent.

The two vendors below are in Gig Harbor, probably work from home, no retail store. I've heard of them but can not offer any actual experience.

Flecks Marine in Gig Harbor

Reps Marine Electronics in Gig Harbor

There has been issues with the Raymarine depth sounder module. Raymarine was offering exchanges for a new module when the DS module quits. Maybe warranty? You might research the model number if you have one of those.

I may have a used module in my inventory, will search tomorrow.
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Old 07-13-2020, 08:08 PM   #10
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Raymarine replaced my DSM300 about 8 years after I bought it. It would lock up at random times. I would power it down and then back up and it would work for a while. First check to see what module you have and then call Raymarine and see if they are still replacing them free. They gave me the new CPxx and a year later I was talking to them and mentioned the replacement. He said send that one back and they gave me a newer model, donít remember which model now and I have sold that boat. You should start there and see if yours is eligible for replacement. It is easy to do, just unplug and unscrew the old one and UPS it to them. It is easy if you can physically get to it...
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Old 07-13-2020, 09:08 PM   #11
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Puget Sound Instruments in Fife is another marine electronics dealer. They have been around since 1965. They have a retail store and are very competent.

Puget Sound, Lunde and J & G all work on commercial and pleasure vessels.
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Old 07-13-2020, 11:33 PM   #12
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A second vote for Brian Coleman, Coleman Marine Systems. Knowledgeable, fair pricing, excellent customer service and a wicked sense of humor.
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Old 07-14-2020, 02:18 AM   #13
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Raymarine integrated systems

I have a Raymarine system. Its old, E80s with a depthsounder with a DSM 30 and the Radar system. But, I installed it myself so I could fix it my self. It really isn't that difficult. The Raymarine auto pilot I had installed by technician, it had a flux gate compass and a G2 computer. I am glad he installed it because it had some manufacturing defects. His one day install took a week. I felt sorry for him.

The rest of the system I managed to install it my self. The system is old, 2009 circa but I understand it and can fix it myself.

But more importantly is the independendt depthsounder I installed myself. It happens to be a lowrance.

They are cheap. Easily installed and if your whole Raymarine system craps out on you then you can dig out the charts and get yourself home the old fashioned way. Charts, compass and a depthsounder is all you need.

My advice is to use a shoot through the hull transducer to get around mussel problems on a hang on the transom transducer.
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Old 07-14-2020, 07:07 AM   #14
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I had a couple good experiences with Wave Point Marine in Anacortes
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Old 07-14-2020, 05:35 PM   #15
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Great suggestions all. I'll dig into the system again this weekend to find out exactly what DSM I have.
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Old 07-14-2020, 07:31 PM   #16
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Great suggestions all. I'll dig into the system again this weekend to find out exactly what DSM I have.
Found two Raymarine DSM's but both are shot.
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Old 07-25-2020, 09:57 PM   #17
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Do you have a DSM 30 or 300 as part of the system?

I finally got down to the boat, got through some headliner and was able to check on the DSM. It is a DSM 30.

That make any difference? Is the DSM 300 a replacement for the DMS 30?
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Old 07-25-2020, 10:29 PM   #18
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I finally got down to the boat, got through some headliner and was able to check on the DSM. It is a DSM 30.

That make any difference? Is the DSM 300 a replacement for the DMS 30?
Dave, the DSM300 will handle a 1k transducer, while the DSM30 is for a 600w transducer.

Both are legacy products that are available on the used market. Depending on your MFD head unit, you may be able to use a CP-370 as a plug and play replacement. (not compatible with a C-70, C-80, or C-120 head units).
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Old 07-25-2020, 11:20 PM   #19
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I donít know if Raymarine was replacing the DSM30s for free of just the DSM300s. But I would give them a call and see. The units in question were assembled in Mexico instead of Hungary. Some soldering issue if I remember correctly. They sent me a CP300 first time. I was talking to them the next year and referred to it and they said send the CP300 back and they sent a CP370 to me for the cost of me shipping it to them. I had E120s though. But Imwould certainly call them and see. The place of assembly was on a sticker on the outside of the unit. I was super happy with their support.
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