Russell Clifton
Guru
Yesterday we started our water maker for first time this season. After about 20 minutes it stopped making fresh water, and I could not get it to work properly again.
Today we are in Friday Harbor and have cell service again so I called US Watermaker in Oregon, and the owner of the company answered. After explaining what it was doing he made a few suggestions, the first one I tried fixed the problem. Actually , it was a case of "pilot error." His product was working fine. Saved me a bunch of money!!!
Just want everyone to know that if your thinking about a new water maker, and good customer service is important to you, US Watermaker has great service.
When was the last time you called a manufacture for help and talked to the owner of the company??
Today we are in Friday Harbor and have cell service again so I called US Watermaker in Oregon, and the owner of the company answered. After explaining what it was doing he made a few suggestions, the first one I tried fixed the problem. Actually , it was a case of "pilot error." His product was working fine. Saved me a bunch of money!!!
Just want everyone to know that if your thinking about a new water maker, and good customer service is important to you, US Watermaker has great service.
When was the last time you called a manufacture for help and talked to the owner of the company??