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02-28-2016, 10:19 AM
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#1
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Guru
City: Gig Harbor
Vessel Name: Kinship
Vessel Model: North Pacific 43
Join Date: May 2015
Posts: 9,046
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Yachtworld picture problem
New thread so more folks notice it.
It appears that some of us are having problem viewing more than 5 photos on Yachtworld before they simply will not scroll.
I experience this with Firefox, but not the Windows10 version of IE. I also don't have the problem with Safari on the Ipad.
Anyone have any guesses as to a fix or can chime in with other platforms that they either have this problem or not? As someone actively boat shopping, it is more than annoying.
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02-28-2016, 10:22 AM
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#2
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Veteran Member
City: Pickwick Lake on TN River
Vessel Name: Julie Ann
Vessel Model: 1985 Overseas Yachts PT35
Join Date: Dec 2012
Posts: 36
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Same problem here with Firefox. Don't have a fix, but this same thing happened several months ago and it fixed itself after a few days.
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02-28-2016, 10:37 AM
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#3
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Guru
City: Satsuma FL
Vessel Name: No Mo Trawla
Vessel Model: Hurricane SS188
Join Date: Jul 2014
Posts: 2,300
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So far on my Win 10 desktop:
Firefox - doesn't work
IE - works
Chrome - works
Edge - works
With my iPad:
Safari - works
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02-28-2016, 10:49 AM
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#4
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Guru
City: Gig Harbor
Vessel Name: Kinship
Vessel Model: North Pacific 43
Join Date: May 2015
Posts: 9,046
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I just sent a note to Yachtworld. I figure I am not the only one to do so, but the more complaints they get maybe they quicker they will address the issue.
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02-28-2016, 11:28 AM
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#5
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Senior Member
City: Dayton, OH
Join Date: Apr 2013
Posts: 206
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I run a very old version of Firefox, v 28.0 and the pics work.
I avoid updating the browser because of nitpicking little problems with the newer ones.
You all might try downloading a rollback for yours.
Free download Mozilla Firefox old versions
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03-01-2016, 08:37 AM
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#6
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Newbie
City: Norfolk, VA
Join Date: Mar 2016
Posts: 1
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Hi everyone. Thanks so much for posting this feedback about YachtWorld! Thanks to your comments, we now have work in progress that should fix this issue for our customers. Please feel free to reach out to me and let me know if there are other things we can help with to make your experience on YachtWorld better.
Katy Judge
Brand Manager
YachtWorld
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03-01-2016, 10:11 AM
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#7
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Guru
City: Gig Harbor
Vessel Name: Kinship
Vessel Model: North Pacific 43
Join Date: May 2015
Posts: 9,046
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Quote:
Originally Posted by KatyJudge
Hi everyone. Thanks so much for posting this feedback about YachtWorld! Thanks to your comments, we now have work in progress that should fix this issue for our customers. Please feel free to reach out to me and let me know if there are other things we can help with to make your experience on YachtWorld better.
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Thank you Katy!
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03-01-2016, 10:17 AM
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#8
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Veteran Member
City: Pickwick Lake on TN River
Vessel Name: Julie Ann
Vessel Model: 1985 Overseas Yachts PT35
Join Date: Dec 2012
Posts: 36
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Good job Dave! Looks like you got their attention.
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03-01-2016, 03:00 PM
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#9
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Member
City: Juneau, Alaska
Vessel Name: Vista Blue
Vessel Model: Alaska 27
Join Date: Oct 2015
Posts: 5
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Glad you posted this! I've noticed this for a few days and was just starting to think that I needed to 'fix" something on my computer...
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03-01-2016, 05:09 PM
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#10
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Guru
City: Fort Lauderdale. Florida, USA
Join Date: Jan 2014
Posts: 21,449
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One of the most difficult challenges web developers face today is compatibility with all the different browsers in use. Not like the days when IE owned the market. My web programmers do test and check with at least 10 different browsers with various add on's present and not present and occasionally still get a complaint.
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03-01-2016, 07:12 PM
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#11
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Guru
City: Melbourne, FL
Join Date: Dec 2014
Posts: 1,731
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Quote:
Originally Posted by KatyJudge
Hi everyone. Thanks so much for posting this feedback about YachtWorld! Thanks to your comments, we now have work in progress that should fix this issue for our customers. Please feel free to reach out to me and let me know if there are other things we can help with to make your experience on YachtWorld better.
Katy Judge
Brand Manager
YachtWorld
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If you can add to the tablet app wish list a way to simply select north america, not have to select all the states too. I looked all over for where to send suggestions but have not found it.
Thanks!
Stu
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03-01-2016, 07:13 PM
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#12
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Guru
City: Melbourne, FL
Join Date: Dec 2014
Posts: 1,731
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Quote:
Originally Posted by dhays
I just sent a note to Yachtworld. I figure I am not the only one to do so, but the more complaints they get maybe they quicker they will address the issue.
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I sent a tech support note too but have not heard anything.
I posted it somewhere else on TF too so we have parallel processing
Stu
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03-01-2016, 08:53 PM
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#13
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Guru
City: Gig Harbor
Vessel Name: Kinship
Vessel Model: North Pacific 43
Join Date: May 2015
Posts: 9,046
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I must say that I appreciate Yachtworld addressing the problem AND letting us know they were addressing the problem.
Of course, I would appreciate it even more if the problem was actually fixed, but these things do take time. There are reasons I gave up building websites decades ago.
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03-01-2016, 09:47 PM
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#14
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Guru
City: Fort Lauderdale. Florida, USA
Join Date: Jan 2014
Posts: 21,449
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Quote:
Originally Posted by stubones99
If you can add to the tablet app wish list a way to simply select north america, not have to select all the states too. I looked all over for where to send suggestions but have not found it.
Thanks!
Stu
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You can do that on the website. Can't on the tablet? I use a tablet but don't use the app, just go to the full site on it.
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03-02-2016, 10:50 PM
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#15
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Guru
City: Gig Harbor
Vessel Name: Kinship
Vessel Model: North Pacific 43
Join Date: May 2015
Posts: 9,046
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Fix for Firefox 44.0.2
Tonight I was checking out a boat on Yachtworld and found the picture problem fixed for my browser.
Thank you Katy Judge and the Yachtworld web team.
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03-02-2016, 11:16 PM
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#16
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Guru
City: Campbell River
Vessel Name: Okisollo
Join Date: Apr 2012
Posts: 783
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Worked for me too.
Ted
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