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Old 03-12-2018, 04:20 PM   #21
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Boy, there are complex gov't transactions in life, but a fed doc renewal on boats -- recreational even, not even commercial -- has to be one of the simplest, mundane, routine, mechanical transactions going. Okay, so it sounds like they have the online processing (mostly) squared away now but it's ridiculous that such a simple transaction by traditional "snail mail" takes forever. Too bad politics won't let us farm out this whole operation to Bangalore, even say just the simple renewals. They'd do them for $.00001 each and they'd be processed overnight. This is embarrassing Third World country kind of bureaucratic performance. And this is AFTER the imposition of the $26 annual renewal which was supposed to fix all this. Okay, end of venting.
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Old 03-12-2018, 04:29 PM   #22
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Boy, there are complex gov't transactions in life, but a fed doc renewal on boats -- recreational even, not even commercial -- has to be one of the simplest, mundane, routine, mechanical transactions going. Okay, so it sounds like they have the online processing (mostly) squared away now but it's ridiculous that such a simple transaction by traditional "snail mail" takes forever. Too bad politics won't let us farm out this whole operation to Bangalore, even say just the simple renewals. They'd do them for $.00001 each and they'd be processed overnight. This is embarrassing Third World country kind of bureaucratic performance. And this is AFTER the imposition of the $26 annual renewal which was supposed to fix all this. Okay, end of venting.
Your tirade fails to recognize the tremendous progress they've made since moving to W VA and getting settled in. Now, the continued progress is subject to personnel they're allowed to have, but I think regardless they will continue to get better. And your 1/1000th of a cent number is just pure crap.
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Old 03-12-2018, 05:37 PM   #23
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I filed my renewal online Sunday evening March 4th. The certificate arrived via USPS on Saturday March 10th. No changes just a simple renewal. I was pleasantly surprised at the short turnaround! Great job USCG!
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Old 03-12-2018, 06:19 PM   #24
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I think that we are overlooking the process behind the scenes. If you renew online, the process is automated and does not require human intervention so the renewals go out very quickly. If you mail in even a routine renewal, a person has to process it. If you make a change even as minor as address change again a person has to process it and do some further research, etc. so I would expect that if you make changes or send in a hard copy renewal that it is only reasonable that it will take some extra time. Congress has been cutting CG funding for years so I would not blame the CG for being slow, direct your ire where it belongs and maybe will help make some change.
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Old 03-12-2018, 07:36 PM   #25
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Well, call it what you will. As luck would have it, within four or five hours of my attempted follow-up with NVDC, it shows up in the mail. Why the delay? As I stated earlier, there was a change of mailing address on my renewal app. The COD was, in fact, issued promptly. Only, they didn't pick up on the change of address and mailed the new COD to the old address. The address change involved a 4 block move - same post office, same zip, even the same postman. Took the post office a couple of weeks to get it "re-routed." Your taxpayer dollars at work.
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Old 03-13-2018, 11:51 AM   #26
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Anyone have the link to the online renewal site?
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Old 03-13-2018, 05:48 PM   #27
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Anyone have the link to the online renewal site?
Click on renewal in the menu on the left, under "Order Products Online."

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Old 03-13-2018, 08:09 PM   #28
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Got it. Thanks. I'm heading down to the boat tomorrow so I'll get the renewal date, Doc number, etc.
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