Boat Damaged in Marina Slip - Page 3

firstbase · 09-01-2018, 08:38 PM

Quote:

Originally Posted by PD Monkey

As a newbie, non-boat owner, what is a ball park cost for these repairs?

Have no idea what this incident cost the OP but I had two "extra" props on board when I bought it. The original ones. Both had significant dings...more than dings actually, gouges on both. Previous owner hit something, no idea what. Had them repaired, balanced, and prop speed on both. Cost was about $1,200. Now good as new.

angus99 · 09-01-2018, 08:54 PM

Quote:

Originally Posted by firstbase

Have no idea what this incident cost the OP but I had two "extra" props on board when I bought it. The original ones. Both had significant dings...more than dings actually, gouges on both. Previous owner hit something, no idea what. Had them repaired, balanced, and prop speed on both. Cost was about $1,200. Now good as new.

Total cost to the OP was zero since the marina picked up the full tab. (We did lose a day but the weather for crossing Lake Ontario was marginal anyway.). Previously, I’ve paid $400 to have a pair of props trued up—no major damage—but that did not include removal and reinstallation.)

firstbase · 09-01-2018, 09:51 PM

Yes, should have said cost to the marina. Mine were pretty bad and the prop speed was much more than I thought it would..or should..be.

angus99 · 09-01-2018, 10:33 PM

Quote:

Originally Posted by firstbase

Yes, should have said cost to the marina. Mine were pretty bad and the prop speed was much more than I thought it would..or should..be.

I hear that. We backed away from Prop Speed and used some zinc primer. Good for about a season; not as long-lasting as I hear Prop Speed can be.

BandB · 09-01-2018, 11:02 PM

Quote:

Originally Posted by angus99

I hear that. We backed away from Prop Speed and used some zinc primer. Good for about a season; not as long-lasting as I hear Prop Speed can be.

Prop Speed is worth it's cost in South Florida, but that doesn't mean it is in other places.

dhays · 09-02-2018, 10:56 AM

Quote:

Originally Posted by BandB

I feared the internet review sites when I first got into retail a few years ago. I thought of the crazy people who would lie and really hurt us. I've come to appreciate how unfounded my fears were. People overlook the one bad review that makes no sense and before we can respond, other customers do.

Off topic, but while I agree with you to a certain extent, I thing it may depend on the industry.

In health care, Yelp type reviews are of little value. Sure there are patients that leave great reviews but often about inconsequential things. They may like me, but they really aren’t able to judge the quality of care I provide. Folks that leave negative reviews often simply don’t know what they are talking about.

What I find valuable is reviews of my staff, bot good and bad. Much like a review of a restaurant where they either love the wait staff or find them rude. That is information that I, as an employer, can use.

However, whether the review is good or bad, accurate or in error, I can’t respond. I am bound by the Health Information Portability and Privacy Act. If someone leaves a great review I can’t respond with a thank-you. That would be a violation of HIPPA. If someone leaves a justly deserved negative review, I can’t respond with an apology. If someone is completely screwed up and makes false claims, i can’t correct them. Unless the reviewer gives us written permission to disclose their information, there is no way to legally respond. This drives my partner crazy, but she is under 40 years old. I don’t worry about it.

firstbase · 09-02-2018, 12:08 PM

Quote:

Originally Posted by dhays

. This drives my partner crazy, but she is under 40 years old. I don’t worry about it.

Ok, I will bite! How does the age of your partner affect the impact of negative reviews!?!

dhays · 09-02-2018, 12:36 PM

Quote:

Originally Posted by firstbase

Ok, I will bite! How does the age of your partner affect the impact of negative reviews!?!

Good question. Two ways I think.

The first is that she is of a generation where online reviews are very important. I’m a generation older and didn’t grow up with them so I don’t have as much of a personal attachment to online comments etc...

The second is that I’ve been in practice for 35 years. Not a lot upsets me anymore. Years ago I would have been more bothered by a negative review or more pleased with a positive one. My attitude at this point is that while I try to make everyone happy, that is not my mission. My mission is to provide the best possible eyecare to my patients and treat them in a manner consistent with my Christian faith. If I do that, and they aren’t happy I will be disappointed, but not greatly upset. I couldn’t say that 20+ years ago.

BandB · 09-02-2018, 02:44 PM

I've seen other sites more helpful in health care but also seen that if there's a bad review that's not consistent, other reviewers will step up to the plate and defend. I recall one that said the doctor was rude and rushed and had a lousy bedside manner. There were several reviews right behind praising the time the doctor took and the way they treated you. However, I've found the reviews helpful when you find a consistent strain. We learn to dismiss the outlier review. I've also learned to see the doctor whose office is aggressively pushing patients to review.

Ultimately, I've seen it like other reviews where maintaining 5 stars is nearly impossible but the good providers or companies do end up around 4 stars. 3 stars you look at more carefully, and those at 2 stars are generally to be avoided.

stubones99 · 09-02-2018, 04:49 PM

While we are off-topic, what about a RA doctor sharing an office with an Infectious diseases doctor? the way they "cure" RA is to hogtie your immune system so it won't attack your own body, but that makes you susceptible to every stray germ that happens by... So, yeah, make me go to an office where I KNOW some of the patients are infectious disease carriers? That didn't last but one visit with me.

ssobol · 09-02-2018, 04:58 PM

Quote:

Originally Posted by stubones99

While we are off-topic, what about a RA doctor sharing an office with an Infectious diseases doctor? the way they "cure" RA is to hogtie your immune system so it won't attack your own body, but that makes you susceptible to every stray germ that happens by... So, yeah, make me go to an office where I KNOW some of the patients are infectious disease carriers? That didn't last but one visit with me.

But did you write a bad review?

stubones99 · 09-02-2018, 05:20 PM

You bet... explaining my worries about being infected by accident, by being in the same place with known infected people. The last place I want to be.

kenk · 09-04-2018, 09:24 AM

Thank you for naming the marina. I stopped in that marina a couple of times, but never in that slip. I do keep a record book of both good and bad places and or things and I will add this info to it. Like you said the marina is a very nice place and I will be back there in the future.

jimL · 09-04-2018, 10:19 PM

Sorry to hear about your issues. Can you let us know the approx location of where this happened? perhaps between which locks? I have been through most of the Erie and Champlain Canals and have some familiarity with the marinas.
JimL

BandB · 09-04-2018, 11:09 PM

Quote:

Originally Posted by jimL

Sorry to hear about your issues. Can you let us know the approx location of where this happened? perhaps between which locks? I have been through most of the Erie and Champlain Canals and have some familiarity with the marinas.
JimL

On the Oswego River, just south of Lake Ontario on the eastern bank, in Oswego, NY.

jimL · 09-05-2018, 06:37 AM

That's the one area I'm not familiar with. Good luck.