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Old 06-25-2022, 12:08 PM   #1
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arrive can cant upload passport photos?

I am trying to upload my information into arrive can to cross the border.

I am allowed to upload photos of my vaccine cards, but am never asked to upload passport photos. It asks for passport # yes, but no picture. Am I missing something or has this changed?

Thanks.
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Old 06-25-2022, 12:23 PM   #2
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Just did this and it scanned my passport per person.
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Old 06-25-2022, 12:30 PM   #3
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I used it a couple of weeks ago and it worked fine. Nothing has changed afaik.

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Old 06-25-2022, 02:11 PM   #4
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It just scans the numbers off your passport, takes a picture of your vax card. The pick list for ports of entry doesn’t list Bedwell (and probably other minor marine ports of entry in the Gulf Islands). The CBSA officer I talked to on the phone audibly groaned at the oversight and told me to enter Victoria as they really didn’t care about any of the information except your passport number and vax info. Same for the “destination address” in Canada, which makes no sense when you are arriving by boat. You can put “NA” in most of the fields, but it insists on a valid postal code. I just googled one for Victoria. I had no trouble reporting by phone at Bedwell with this information. Five minutes to clear through.
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Old 06-26-2022, 10:40 AM   #5
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Bedwell was closed with no opening date planned when arrivecan was developed
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Old 06-26-2022, 03:41 PM   #6
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Just uploaded nexus cards and vaccinations on Arrive Can. It froze the first time so I just closed the app and started over. Second time was the charm. Got my code and an email.

App had to be updated from when I crossed last September.
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Old 06-26-2022, 04:15 PM   #7
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Quote:
Originally Posted by Soo-Valley View Post
Bedwell was closed with no opening date planned when arrivecan was developed
The App Store page says it was updated one month ago with additional ports of entry, but Bedwell apparently wasn’t one of them.
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Old 06-28-2022, 12:19 PM   #8
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New update includes Bedwell.
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Old 07-03-2022, 06:52 AM   #9
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We scanned our Nexus cards Address an issue

Quote:
Originally Posted by bkcorwin View Post
I am trying to upload my information into arrive can to cross the border.

I am allowed to upload photos of my vaccine cards, but am never asked to upload passport photos. It asks for passport # yes, but no picture. Am I missing something or has this changed?

Thanks.
We took pictures of our Nexus cards and up loaded them. The areas they were concerned about were circled by the app.

I was more perplexed by the local address they wanted, someplace you would be for 14 days after entering Canada. I finally gave them the address of the marina we scheduled for our first stop.
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