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Old 12-26-2022, 03:30 PM   #21
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Mi e arrived at 1:30 this afternoon
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Old 12-26-2022, 06:01 PM   #22
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Same as @RochePoint -- check the settings and it was enabled already but had never come. Saved the settings without a change and today the newsletter arrived. Whether I need it is another question ... will see!
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Old 01-01-2023, 08:57 PM   #23
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Scroll down to the bottom of the page and click on the "Contact Us" link. You can send a note to tech support (help desk).
Larry, thanks for this. I didn't know that contact link was there either. I have just sent a request to tech support. Fingers crossed.
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Old 01-05-2023, 06:47 PM   #24
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Originally Posted by Caballero II View Post
Mike, thanks for the effort but as far as I can tell, I am subscribed to receive emails.
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Originally Posted by Cargile View Post
I am in the same boat.
I logged into our mail system and looked up both your accounts. Both of you are subscribed and the logs say the news is being sent but being bounced by your provider.

I've resaved the settings and you may find this helps, but I'm making no promises.

The next newsletter goes out Monday - let's see if it helps.
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Old 01-05-2023, 08:38 PM   #25
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I logged into our mail system and looked up both your accounts. Both of you are subscribed and the logs say the news is being sent but being bounced by your provider.

I've resaved the settings and you may find this helps, but I'm making no promises.

The next newsletter goes out Monday - let's see if it helps.
Thanks for this. How do you think I would inform my computer to not "bounce" these newsletters?
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Old 01-05-2023, 09:01 PM   #26
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Often if you load an email address into your email contact list your machine will see that and pass the message to you.
Otherwise it sees stuff as suspicious or spam and kicks it.

Not with T.F. but I have been caught by this a few times.
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Old 01-05-2023, 09:08 PM   #27
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Originally Posted by Janet H View Post
I logged into our mail system and looked up both your accounts. Both of you are subscribed and the logs say the news is being sent but being bounced by your provider.

I've resaved the settings and you may find this helps, but I'm making no promises.

The next newsletter goes out Monday - let's see if it helps.
Janet, you probably know this, but in case not. If the provider happens to be the same for both or more emails not getting the newsletter then they have blocked the sender email domain as spam.
This happens when a sender sends to (what they consider) too many emails. It does not matter if the receiver has your email in contacts. It does not matter if you send with a different email if it is the same provider.
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Old 01-05-2023, 09:12 PM   #28
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Often if you load an email address into your email contact list your machine will see that and pass the message to you.
Otherwise it sees stuff as suspicious or spam and kicks it.

Not with T.F. but I have been caught by this a few times.
Great minds think alike. I am going to try this, but not until after Monday to see if whatever Janet H did was effective. If not, then I guess I will figure out how to put newsletter@trawlerforum.com into my address book. I'm not quite sure why the newsletters wouldn't end up in my spam folder if they are being "bounced".
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Old 01-05-2023, 09:23 PM   #29
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I wondered about the Spam also but who knows sometimes.

THese machines can be goofy. I sometime find messages from people already in my contact list shuffled into the spam file.???????
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Old 01-05-2023, 09:37 PM   #30
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I wondered about the Spam also but who knows sometimes.

THese machines can be goofy. I sometime find messages from people already in my contact list shuffled into the spam file.???????
You will know of Shaw emails. They put my business email on blacklist when someone there decided I was sending out too many group emails to my clients. Only those with Shaw email had our emails blocked, never went past the server.
Because I am not a Shaw customer it took months to fix the block. My server confirmed they were not blocking outgoing emails. During that time I sent email on a different email server, a work around.
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Old 01-06-2023, 11:55 AM   #31
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Providers bouncing mail is a hard problem to solve. The end user (you) never sees it and the sender (us) has no control over the provider. I am seeing increased reports of this issue from folks with with aol and yahoo accounts. Gmail is a good solution but for most folks changing their email address is an unhappy prospect.
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Old 01-06-2023, 06:14 PM   #32
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Depending on your email app there are a couple of things to try:
1. add "newsletter@trawlerforum.com" to your contacts or address book
2. add it to your website "whitelist"
3. if you have a second email address that you use or can use, change email address in your User Profile here on TF

I have been getting two copies of the newsletter for some time, and have just asked that the second email address for me on the TF system be deleted.
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