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Old 10-25-2019, 09:27 AM   #26
Larry M
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City: JAX, FL
Country: USA
Vessel Name: Hobo
Vessel Model: Krogen 42-120
Join Date: Nov 2008
Posts: 8,159
Quote:
Originally Posted by cardude01 View Post
...Any pointers on how to deal with the insurance company are appreciated.
Document, document and document. We had $66k claim one year. Our insurance company sent out a surveyor. I picked the yard for the repairs and got an estimate for each task from that yard. The insurance company would then approve each one before the work started. After completion, we both signed off and the check was cut.

I doucumwnted everything including ever conversation, phone call with the time and date plus I took probably 1000 pictures. There was a detail that the insurance company balked at but I was able to reference the conversation with pictures and they ok’d it. That being said it was a 4 month process for the claim and during that time addition damage was found so the estimates had to be revisited up and approved.

Good luck. I feel for you Bill especially with the Insurance company pulling out of the market.
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