Sterlau
Member
I wanted to reach out and see if anyone else is having problems with rebates from electronics manufacturers. My wife bought me a new VHF for Christmas and has processed her rebate according to all directions. The manufacturer has even acknowledged the receipt of her rebate request and indicated that the check is on the way.
The original request was sent before the end of December and the acknowledgement of the check being sent was well over a month ago. Problem is, this is all done via their website and no one will respond to an email or phone call.
If this is a common scenario, it seems we ought to be able to bring some collective weight to get better service as customers of these suppliers. If this is isolated, does anyone have a good contact for someone with Standard Horizon?
Thank you for your help!
Steve and Jeanette
MV Mile High
The original request was sent before the end of December and the acknowledgement of the check being sent was well over a month ago. Problem is, this is all done via their website and no one will respond to an email or phone call.
If this is a common scenario, it seems we ought to be able to bring some collective weight to get better service as customers of these suppliers. If this is isolated, does anyone have a good contact for someone with Standard Horizon?
Thank you for your help!
Steve and Jeanette
MV Mile High