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Steppen wrote:
So, I have quietly sat back through this whole Rocna/Manson/Whatever debate.* Anchors and their design are like politics and religion - no one is ever going to agree on everything.

I purchased a Rocna 33 from Fisheries Supply (Seattle) at the Seattle Boat Show in 2010.* I have been very happy with the anchor, never had any type of problem, and in the time we have had it, it has never drug and always sets quickly.* Used the anchor all the way up the inside passage to Alaska in 2010 and love it.* I kept the old Bruce 33 in the lazarette as my spare anchor.

The latest posts here have got me wondering.* I really don't know if my Rocna is a Chinese built, Canadian built or NZ built unit.* I know that West Marine has offered exchanges on Rocnas to those who suspect they have a Chinese manufactured unit.*

What bothers me is that today I discovered that Fisheries Supply, one of the largest and most respected marine supply companies in the PNW, has stopped carrying Rocnas!!!!* Wonder why you might ask?* Don't know, but I have shot them an email asking if they can trace my anchor to a lot number or tell me if it is Chinese and suspect of the quality issues.* Also asking if they are refunding/exchanging anchors if one is shown as being substandard.* Will post the response back from Fisheries.

*

*
*Steppen,

*

The first 15kg/33lb units made with 620 shanks only arrived in Canada in*May 2010 after being shipped by sea from Shanghai on 32 April 2010.

Prior to this since November 2008 all 15kg shanks were made using 420 steel. This has now been confirmed by Linox who were the Rocna contacts dealing with the Chinese factory so you do not just have to take my word for it.

This means that your unit is a 420 shank model as I believe the Seattle Boat Show was in late January/ early Feb 2010.

Sorry to make waves with my first posting on this forum, but the record needs to be straight.
 
grantking wrote:Steppen wrote:
So, I have quietly sat back through this whole Rocna/Manson/Whatever debate.* Anchors and their design are like politics and religion - no one is ever going to agree on everything.

I purchased a Rocna 33 from Fisheries Supply (Seattle) at the Seattle Boat Show in 2010.* I have been very happy with the anchor, never had any type of problem, and in the time we have had it, it has never drug and always sets quickly.* Used the anchor all the way up the inside passage to Alaska in 2010 and love it.* I kept the old Bruce 33 in the lazarette as my spare anchor.

The latest posts here have got me wondering.* I really don't know if my Rocna is a Chinese built, Canadian built or NZ built unit.* I know that West Marine has offered exchanges on Rocnas to those who suspect they have a Chinese manufactured unit.*

What bothers me is that today I discovered that Fisheries Supply, one of the largest and most respected marine supply companies in the PNW, has stopped carrying Rocnas!!!!* Wonder why you might ask?* Don't know, but I have shot them an email asking if they can trace my anchor to a lot number or tell me if it is Chinese and suspect of the quality issues.* Also asking if they are refunding/exchanging anchors if one is shown as being substandard.* Will post the response back from Fisheries.

*

*
*Steppen,

*

The first 15kg/33lb units made with 620 shanks only arrived in Canada in*May 2010 after being shipped by sea from Shanghai on 32 April 2010.

Prior to this since November 2008 all 15kg shanks were made using 420 steel. This has now been confirmed by Linox who were the Rocna contacts dealing with the Chinese factory so you do not just have to take my word for it.

This means that your unit is a 420 shank model as I believe the Seattle Boat Show was in late January/ early Feb 2010.

Sorry to make waves with my first posting on this forum, but the record needs to be straight.

*Grant, I think it would be very helpful for the folks here to get your background, as it would lend significant weight to your comments.
 
Conrad wrote:grantking wrote:Steppen wrote:
So, I have quietly sat back through this whole Rocna/Manson/Whatever debate.* Anchors and their design are like politics and religion - no one is ever going to agree on everything.

I purchased a Rocna 33 from Fisheries Supply (Seattle) at the Seattle Boat Show in 2010.* I have been very happy with the anchor, never had any type of problem, and in the time we have had it, it has never drug and always sets quickly.* Used the anchor all the way up the inside passage to Alaska in 2010 and love it.* I kept the old Bruce 33 in the lazarette as my spare anchor.

The latest posts here have got me wondering.* I really don't know if my Rocna is a Chinese built, Canadian built or NZ built unit.* I know that West Marine has offered exchanges on Rocnas to those who suspect they have a Chinese manufactured unit.*

What bothers me is that today I discovered that Fisheries Supply, one of the largest and most respected marine supply companies in the PNW, has stopped carrying Rocnas!!!!* Wonder why you might ask?* Don't know, but I have shot them an email asking if they can trace my anchor to a lot number or tell me if it is Chinese and suspect of the quality issues.* Also asking if they are refunding/exchanging anchors if one is shown as being substandard.* Will post the response back from Fisheries.

*

*
*Steppen,

*

The first 15kg/33lb units made with 620 shanks only arrived in Canada in*May 2010 after being shipped by sea from Shanghai on 32 April 2010.

Prior to this since November 2008 all 15kg shanks were made using 420 steel. This has now been confirmed by Linox who were the Rocna contacts dealing with the Chinese factory so you do not just have to take my word for it.

This means that your unit is a 420 shank model as I believe the Seattle Boat Show was in late January/ early Feb 2010.

Sorry to make waves with my first posting on this forum, but the record needs to be straight.

*Grant, I think it would be very helpful for the folks here to get your background, as it would lend significant weight to your comments.

*I was Production Manager / troubleshooter for Rocna from January 2009 until June 2010 during which time I oversaw production in China with regular visits there as well as design work, quality control, Rina certification, selection of metals and any other task required by Holdfast in relation to Rocna.

I was responsible for changing the metal being used from 420mpa UTS to 620mpa UTS after discovering the use of substandard materials that had resulted in shanks bending and failing worldwide. The change took place gradually from December 2009 through to June 2010 depending on the size of anchor shank.

I have detailed and comprehensive records of all production areas and shipments during my time there along with 1000's of interoffice memo's and emails to back up every thing I post on the various forums.

There are extensive postings made by me on the YBW forum under my user name GrantKing and on other forums under the user name marinextreme. All are factual postings and have not been refuted by Rocna.

I think that about covers it.

Grant


-- Edited by grantking on Wednesday 16th of November 2011 09:05:29 PM
 
m January 2009 until June 2010 during which time I oversaw production in China with regular visits there as well as design work, quality control, Rina certification, selection of metals and any other task required by Holdfast in relation to Rocna.

I was responsible for changing the metal being used from 420mpa UTS to 620mpa UTS after discovering the use of substandard materials that had resulted in shanks bending and failing worldwide.

I have detailed and comprehensive records of all production areas and shipments during my time there along with 1000's of interoffice memo's and emails to back up every thing I post on the various forums.

There are extensive postings made by me on the YBW forum under my user name GrantKing and on other forums under the user name marinextreme. All are factual postings and have not been refuted by Rocna.

I think that about covers it.

Grant
Thanks Grant - sorry to ask you to "out" yourself, as I'm sure that there will be a torrent of queries directed your way now, but there has been significant interest in the Rocna saga here for quite some time.

*
 
Conrad wrote:If we decide to head north to Alaska, or go around Vancouver Island, we'd rethink the anchor, but then we'd probably also rethink the entire boat.
*I wouldn't get too wrapped around the axle on this issue, Conrad.* There are two different issues here.* One is the whole bit about misleading specifications claimed by Peter Smith (I assume), the original Rocna company, and the subsequent purchaser, Holdfast and the manufacturing situation in China where, for whatever reason, the steel used was not the steel that was claimed to be used.

The other issue is whether the anchor you have is strong enough for the job. If you were taking your boat to the southwestern Pacific, where the design of the Rocna originated as an attempt to create an anchor that would set and hold more reliably in the open, windy, rough*anchorages that are common down there, you might have cause to rethink your anchor.

But for boating in the PNW, I don't think you have anything to worry about IF... your anchor is sized right for your boat.* It's easy to get all focused on one grade of steel vs another one and totally lose sight of what is really needed to hold your boat in place.* I have seen-- and you probably have too--- boats with really sorry-ass anchors on them.* Old, even slightly bent Danforth knock-offs, ancient CQRs, home-made*weld-ups*and--- more common than one might think--- anchors*very much undersized for the boat.* And we have seen these on boats which we have learned from the owners have gone up and down the Inside Passage any number of times, or to Desolation Sound, or to the west*coast of Vancouver Island.

Our boat came with a big Danforth knock-off of questionable*quality*with a slightly bent shank.* The boat had spent its whole life in SFO bay and the previous owners, at least, had anchored all the time up the rivers and in the delta and wherever people go in SFO bay.* So far as we could find out, they never had a problem with this truly pathetic anchor.

This is not a way of excusing what the Rocna/Holdfast organization did with regards to their product advertising and claims and denial of manufacturing problems in China.* Hopefully Canadian Metals will turn this around if they continue with the anchor.* But given some of the absolute crap anchors*I've seen on boats that are used and used a lot, I doubt your Rocna, regardless of whether it's 420 or 620 or 800 or whatever will do just fine for you up here.

It's been my observation-- and it's a big generalization with exceptions for sure---*that the boats that get used a lot by their owners often have the bare minimum that's needed to do the job for cost reasons.* They'd rather spend the money on actual boating than on the latest gee-whiz things, be it a plotter or anchor.* And they seem to have no problems at all.* The big fancy*status*hardware tends to be on the showroom boats*that never or hardly ever leave the slip.* Or if they do it's to go to another dock in another marina.

So my guess is that just about any*production*anchor you could pick--- including Rocna--- if it's sized right for your boat and you have the best type of rode for your anchoring conditions and windlass (if you have one)* will do the job just fine for you, particularly up here where protected anchorages are all over the place and never far away and the weather forecasting is actually very good.

I know of a 38' Island Gypsy tri-cabin*(I think it's 38') with a 20 pound Bruce on a combination rode.* This guy has been back and forth to SE Alaska more times than he can remember.* I think he's nuts with regard to his anchor type, size, and rode, but so far as I know he's never had a problem staying put.* Not something I'd ever try but it's worked fine for him.

So I don't think you should lose too much sleep or have nightmares about 420 vs 620 vs 800 vs ?. :)

*

*
 
Nicely said Marin and I concur with your train of thought.* My experience with both the previous Bruce and now with my 33# Rocna have been great in waters between Puget Sound and Southeast Alaska.* The Rocna sets quicker than the Bruce ever did and we have yet to drag anchor with the Rocna.* For the waters that*we*visit the 33# Rocna and 300 feet of all chain 5/16" rode on my*13,000 lb displacement boat is more than adequate.*

To Grant - Thank you for the info, it is gratifying to get input and confirmation from someone who was involved in the production.
 
Marin wrote:
Perhaps they are tired of being lied to by a company that seems unable to tell the truth? *Whether it is RINA certification or steel grades used
FWIW the current version of the*Rocna website has a photo of their RINA certificate. The document is dated a few years ago.* So it would appear that that part of their story, at least,*is indeed true.

*Negativo. *The RINA certificate pertains to a type certificate that presumes the anchor was made of the material Rocna said it was, which it wasn't. *The RINA certficate is also a fraud.
 
Steppen wrote:
Nicely said Marin and I concur with your train of thought.* My experience with both the previous Bruce and now with my 33# Rocna have been great in waters between Puget Sound and Southeast Alaska.* The Rocna sets quicker than the Bruce ever did and we have yet to drag anchor with the Rocna.* For the waters that*we*visit the 33# Rocna and 300 feet of all chain 5/16" rode on my*13,000 lb displacement boat is more than adequate.*

To Grant - Thank you for the info, it is gratifying to get input and confirmation from someone who was involved in the production.
*If the anchor is made of Q620 it may perform ok in most circumstances even though Peter Smith said it wouldn't be and anyone making an anchor out of such steel should be ashamed of themselves. *If it is 420 steel, then it does matter because it isn't safe and will bend when a normal side load is experienced. *If it bends on wind shift in a load, it will no longer be an anchor. *

You can check the steel yourself if you like. Get a center punch and tap your chain to see what kind of indent it makes. *If G4, it will be about the same hardness as the 420. *Sand away a bit of the galvanizing on the Rocna and tap it using the same force. *If 620, you shouldn't make much of a dent. *If you the indent is equal to or greater than what you see on the chain, you have an anchor about half as strong as it is supposed to be. *If you want to keep using it, do so understanding what it is, regardless of the comforting words of others expressing hopeful opinions.
 
Delfin wrote:
*Negativo. *The RINA certificate pertains to a type certificate that presumes the anchor was made of the material Rocna said it was, which it wasn't. *The RINA certficate is also a fraud.

I would be very surprised if Rocna or Holdfast and particularly Canada Metals which is very large international corporation with resident lawyers (CM is the owner of Rocna as of September, 2011) would be stupid enough to put a fraudulent certificate from an international certification organization on a public website where RINA is undoubtedly well aware of its existence.* That would be opening themselves up to legal action that would make the Chinese metals screw up look like a birthday party.

Here is the RINA certificate they supposedly don't have.* The earlier date I had recalled seeing is the date of the seabed test done in New Zealand in 2008.


-- Edited by Marin on Thursday 17th of November 2011 03:39:06 AM
 

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Marin wrote:.......People who have never had the rode slide down the slot and back the anchor out have never had the rode slide down the slot and back the anchor out.* If it ever happens to them, then they will have had it happen to them.* There have been enough people who have written about or posted their experiences of having this happen to make us not want to use a slotted anchor, or the slot in a*slotted*anchor.................
__________________________________
Ok, well I don't want to flog a dead horse here, but as this is certainly not my experience, and I seem to be one of the few on this forum with actual experience of using a slotted shanked anchor, I am forced to conclude this failing, if it is a true failing, is unique to the Manson version, as I have google slotted anchors tripping out and hundreds of testimonials about both the Sarca and Manson Supreme until my eyes were watering and have not encountered one mention of a personally reported real instance of it happening and the consequences, although some referred to it as a theoretical risk "they had heard of somewhere".
If it did happen, I can only conceive of it being a fairly freakish occurrence under very light conditions, because if there is any tension on the rode at all then the pull will firmly remain on the end of the shank, and it will behave exactly like any orthodox, non-slotted shank.* If it happened in very light airs, then so what?* No real harm done as the anchor will re-set immediately there is any real pull applied to it.* Having dived down on my anchor in light conditons, as many others no doubt have, the chain is seen to wander all over the bottom, looping round heaps of mud and weed etc, such that the chance of the chain dragging back virtually over and parallel to the shank in the reverse direction is statistically highly unlikely.* Any minor divergence from that condition and the shackle recommended to be used effectively grips in the slot and will not slide forward.* Maybe the Manson shank allows this to occur more easily?*
I do find the fact Manson have already launched this new improved version of the Supreme called the Boss, interesting...almost an admission the other had issues.* I suspect the extra wide end part of the slot is so it can pivot to prevent the sideways stress on the shackle others have mentioned,* as a reason to put the u part through the shank hole.* However, with the trip slot it is necessary for it to work properly to use the correct heavy grade stainless shackle and put the pin/bolt part through the shank slot, so it can slide when needed up the slot without snagging.
Marin if you could post a few links to some of those reports it would be really interesting to see them.

-- Edited by Peter B on Thursday 17th of November 2011 07:57:02 AM
 
Peter B wrote:Ok, well I don't want to flog a dead horse here, but as this is certainly not my experience, and I seem to be one of the few on this forum with actual experience of using a slotted shanked anchor, I am forced to conclude this failing, if it is a true failing, is unique to the Manson version, as I have google slotted anchors tripping out and hundreds of testimonials about both the Sarca and Manson Supreme until my eyes were watering and have not encountered one mention of a personally reported real instance of it happening and the consequences, although some referred to it as a theoretical risk "they had heard of somewhere".
-- Edited by Peter B on Thursday 17th of November 2011 07:57:02 AM
*I have done the same.* With the same lack of success in finding the supposedly many complainants.* I find it unlikely (impossible??) that the shackle will slide down the slot in use.* I'm not 100% convinced that I could force the shackle to slide down the slot in order to unstick the anchor but anyone who has actually used a slotted anchor will understand that it is not likely that the shackle will slide accidentally.* I sleep soundly on my Sarca, with my anchor alarm about 3 feet from my head.* And I likely would have slept equally soundly on a sub-spec-steel Rocna except that I didn't want to give my money to a bunch of liars.
 
If one anchored w a 15mph wind from the north and during the night a 15mph wind came up from the south what would prevent the shackle from sliding up the slot to the other end? OK lets say the shank was completely buried but given enough pull (from more wind) I fail to see how the shackle could stay at the other end. But very few boaters (in my opinion) bury their anchors. And since both anchors in question set very consistently one would have no idea if the shackle slid up the slot or not. But the real reason boaters set their anchor is just to give them an increased sense of security. I like to feel secure and set my anchor(s) well but in all my cruising in my 20s was done without setting the anchor. I just lowered it down and when I hit bottom I ran out a bunch more line and got into my sleeping bag. Another thing to consider is the fact that the best way to set an anchor is to do it as slowly as possible and that would come to pass if you did'nt set the anchor. When I first heard about "setting" anchors I thought it was stupid. Why do that when the obvious will happen. I clearly led a charmed life when I was young and it's been charmed a few times since but it looks like the real reason we set our anchors is to test the bottom. We need or would like to know if the bottom will allow an anchor (our anchor) to set. In the PNW at night there's usually basically no wind at all so dumping the ground tackle over the side is really all that's needed. It's my opinion that thinking a bit out of the box will lead us to see how a slotted anchor would work very well in all conditions. You just need to realize it's just being pulled out and resetting itself when needed. I know of no instance where a Sarca or Rocna failed to set in any of the anchor tests I've seen and I have 4 or 5 bookmarked. And if one has a slotless anchor in a 180 degree wind change most anchors will break out and reset just like the slotted anchors. I think Manson agrees in that they provide no optional hole to attach the rode like they did/so on the Supreme.*
 
Peter B wrote:
Marin if you could post a few links to some of those reports it would be really interesting to see them.
Unfortunately we did our research into a Bruce replacement a number of years ago and a good bit of the comments about the experienced problems with the Manson slot were on T&T.* They have an archives but it's very user-unfriendly.

The reviews and user-testimonies were on various boating magazine and marine hardware sites or found by searching things like "anchor reviews" and so on.

All had to do with the Manson Supreme.* I had never heard of the Sarca until reading about it, probably in your posts, here on TF years later.* And I don't want to i imply that there were tons of these complaints about the slot.* Most comments and reviews were favorable about the Manson.* But it certainly wasn't an isolated incident experienced by one person.* There were enough negative comments to give credibility to the potential problem.* That coupled with reviews that talked about the design differences (other than the slot) between the Manson and the Rocna convinced us to remove the Manson from our consideration.


-- Edited by Marin on Thursday 17th of November 2011 01:03:14 PM
 
Marin wrote:Delfin wrote:
*Negativo. *The RINA certificate pertains to a type certificate that presumes the anchor was made of the material Rocna said it was, which it wasn't. *The RINA certficate is also a fraud.

I would be very surprised if Rocna or Holdfast and particularly Canada Metals which is very large international corporation with resident lawyers (CM is the owner of Rocna as of September, 2011) would be stupid enough to put a fraudulent certificate from an international certification organization on a public website where RINA is undoubtedly well aware of its existence.* That would be opening themselves up to legal action that would make the Chinese metals screw up look like a birthday party.

Here is the RINA certificate they supposedly don't have.* The earlier date I had recalled seeing is the date of the seabed test done in New Zealand in 2008.



-- Edited by Marin on Thursday 17th of November 2011 03:39:06 AM

*Then be prepared to be surprised Marin.

The seabed testing was passed using a NZ made plate fabricated anchor in December 2008.

When Rina asked in 2009 if the current production was the same and did the test anchors come from the Shanghai factory they were lied to and told yes they were the same.

The 1st drawing approval certificate was obtained with drawings stating the shank material to be used as Bis80 ( 800mpa). This was for sizes from 4.1kg-110kg. This material was never used in China.

The subsequent drawing approval lists a lower grade of metal for the larger sizes.

I notified Rina this year that they had been lied to regarding the seabed test anchors and that they did not come from China and were made in NZ.

They were also advised that all China production for the sizes 4.1kg-40kg used cast blades and not plate fabricated blades.

The approvals granted by Rina apply only to fabricated blades and the cast blades have never been submitted for testing and drawings for cast blades were never submitted for approval.

The manner in which various approvals were issued in mid 2010 is currently the subject of a court case in New Zealand and relevant evidence will be able to be reported and published shortly. I can then reveal all that I know about the whole sorry affair.

What this all means is that the claim to certification differs far from what is portrayed to the customer. The PR spin placed on it by Bambury is deliberately confusing and misleading and CMP will need to undertake all of the certification process again if they wish to promote the product as being fully certified by Rina.
 
Thanks for the clarification. You aren't by chance the "disguntled, dismissed employee" who is said to be the source for so much of the anti-Rocna campaign are you?* Just curious...... :) :)


-- Edited by Marin on Thursday 17th of November 2011 03:00:02 PM
 
Marin wrote:
Thanks for the clarification. You aren't by chance the "disguntled, dismissed employee" who is said to be the source for so much of the anti-Rocna campaign are you? :) :)
*Their words, not mine, but yes I am and to clarify, I was not the source of the anti-Rocna campaign, it was already in full swing before I was even aware of it and since then have supplied relevant and detailed proof when asked.

I will continue to do so.

It was not in my interest for them to fold as they owe me $90k that I have no prospect of ever recovering now and I just join the long list of others that are seriously out of pocket.
 
grantking wrote:Marin wrote:
Thanks for the clarification. You aren't by chance the "disguntled, dismissed employee" who is said to be the source for so much of the anti-Rocna campaign are you? :) :)
*Their words, not mine, but yes I am

So an axe to grind.* So be it.* But I am curious why, then, if RINA has been defrauded as you claim, they still allow their certificate to be used on the Rocna website.* On the occasions I am aware of when my own company (Boeing) has been the subject of misrepresentation our legal department has come down on the offenders like a ton of bricks on a Right Now basis.* For example they have on numerous occasions gotten unauthorized, misrepresentative, or illegally posted videos removed from YouTube, usually on an overnight basis.* Is RINA that dumb to let their reputation be sullied by the use of a fraudulent certificate for so long?* If so, it doesn't say much for them in terms of the credibility of their certification does it.
 
Marin wrote:grantking wrote:Marin wrote:
Thanks for the clarification. You aren't by chance the "disguntled, dismissed employee" who is said to be the source for so much of the anti-Rocna campaign are you? :) :)
*Their words, not mine, but yes I am

So an axe to grind.* So be it.* But I am curious why, then, if RINA has been defrauded as you claim, they still allow their certificate to be used on the Rocna website.* On the occasions I am aware of when my own company (Boeing) has been the subject of misrepresentation our legal department has come down on the offenders like a ton of bricks on a Right Now basis.* For example they have on numerous occasions gotten unauthorized, misrepresentative, or illegally posted videos removed from YouTube, usually on an overnight basis.* Is RINA that dumb to let their reputation be sullied by the use of a fraudulent certificate for so long?* If so, it doesn't say much for them in terms of the credibility of their certification does it.

*The first thing you have to do is understand exactly what the certificate says:

(1) it states that "drawing approval" has been given.

(2) it states that seabed testing was passed

(3) it states that a mechanical test on a metal sample was passed.

*

It does not state:

(1) that the anchors are made to the specs and design contained in those approved drawings

(2) that the anchors sold to the public and made in China are the same as those that passed the seabed test.

(3) that the metal used in the manufacture of the anchors is the same as what was presented for mechanical testing, nor is it the same as detailed in (1) above.

So in essence the certificate is correct and was issued as stated but the product sold and promoted under the certification was not as specified.

To take an example if you order a ford car from the dealer and he gives you a chev with ford badges on it is it then a ford?

*

Hope I am making myself clear.
 
It's a clear explanation, thank you. The discrepancy I see is that the mechanical test that was performed and passed was in the Shanghai facility in China in January 2011. So one would think that the anchor(s) or metal stock that was tested in the manufacturing facility in China was the same as what was used in the anchors made in that same facility in China.

I'm not trying to exhonorate the Rocna organization or the Chinese fabrication facility here.* It's just that every time one turns around on this topic there are conflicting stories and documents and everybody involved has extraneous reasons for pushing their own point of view that may or may not reflect reality. You're pissed at Rocna because you were let go and they owe you money, Brian what's-his-face at Holdfast was trying to cover up apparent negligent manufacturing--- deliberate or accidental--- at the Shanghai facility, Peter Smith is trying to protect the reputation of his design, Peter's son was shooting his mouth of with apparently no regard for the effect of his statements*on the product's or company's reputation,*etc. etc. etc.

Lost in the middle of all this are the facts of what actually happened.* Everyone who's been commenting on it from any sort of position of connection with the company has reasons for slanting or fabricating*the facts in their own direction.

The only person I've seen in all this*who is clear of all*this muck is Carl (Delfin) who so far as I know has no connection with Rocna or any of the players and simply conducted independent tests that showed that the Chinese anchor he tested was not made of what the manufacturer said it was made of.* While he and I had some heated disagreements on his subsequent handling of his findings, the fact remains that he heard of a potential discrepancy, tested to see if there was any truth to it, found that there was, and said so.* No axe to grind there.

Was the less-than-spec metal used in Shanghai used*deliberately, or by mistake, or by mistake and then everyone tried to cover it up?* Unfortunately those of us not connected with the company will probably never know because everyone who's in a position to tell us has credibility that is iffy at best and out the window at worst.

Manufacturing mistakes happen.* They happen to us here at Boeing.* Sometimes we ourselvs*make them, to say nothing of our suppliers and partners. And--- at least in my observation--- there is generally a logical and reasonable explantion for why they occurred.* Doesn't make it okay but at least you can see what happened and then not do it*again.* This well may be the case with Rocna and the Shanghai facility.* Unfortunately there doesn't seem to be anyone who can say so with any credibility (anymore).* Well, maybe Canada Metals can if they choose to do so.

*


-- Edited by Marin on Thursday 17th of November 2011 06:40:25 PM
 
Marin wrote:
It's a clear explanation, thank you. The discrepancy I see is that the mechanical test that was performed and passed was in the Shanghai facility in China in 2011. So one would think that the anchor(s) or metal stock that was tested in the manufacturing facility in China was the same as what was used in the anchors made in that same facility in China.

I'm not trying to exhonorate the Rocna organization or the Chinese fabrication facility here. It's just that every time one turns around on this topic there are conflicting stories and documents and everybody involved has extraneous reasons for pushing their own point of view that may or may not reflect reality. You're pissed at Rocna because you were let go and they owe you money, Brian what's-his-face at Holdfast was trying to cover up apparent negligent manufacturing--- deliberate or accidental--- at the Shanghai facility, Peter Smith is trying to protect the reputation of his design, son Brian Smith was shooting his mouth of with apparently no regard for the effect of what he was saying, etc. etc. etc.
*Thats a fair point on all counts but what we have been talking about is what happened prior to 2011 as far as metal and certification goes.

The mechanical test is for the 620 and that metal was introduced by me in early 2010 to replace the 420 that had been used from day 1 in China.

Peter Smith has declared that he is satisfied now with 620 and that is the future benchmark. However that does not excuse the previous behaviour of all involved

I only post facts and have not been either challenged or proven wrong with anything I have posted and I will keep it that way.

If you tell the truth then you will not be caught in the web of lies. If the truth hurts then so be it.

So far the only attempt to refute facts has been to call me names and make personal attacks, something I will not engage in returning to them.
 
Marin wrote:

I'm not trying to exhonorate the Rocna organization or the Chinese fabrication facility here.* It's just that every time one turns around on this topic there are conflicting stories and documents and everybody involved has extraneous reasons for pushing their own point of view that may or may not reflect reality. You're pissed at Rocna because you were let go and they owe you money, Brian what's-his-face at Holdfast was trying to cover up apparent negligent manufacturing--- deliberate or accidental--- at the Shanghai facility, Peter Smith is trying to protect the reputation of his design, Peter's son was shooting his mouth of with apparently no regard for the effect of his statements*on the product's or company's reputation,*etc. etc. etc.

Lost in the middle of all this are the facts of what actually happened. *

*

The facts are of record. *

1. *Rocna, through Craig Smith stated repeatedly that all anchor designs other than theirs were substandard because only theirs contained proper steel.

2. *During this time, Holdfast was manufacturing anchors of grossly inferior steel to the specification stipulated by the designer. *Emails verifying that Peter Smith and Craig Smith knew of this activity have been posted elsewhere, source Grant King, former production manager. *None of the information contained in these emails has been contradicted by the Smiths, so is as true as Mr. King says they are.

3. *RINA certification that didn't exist was alleged to exist by Rocna. *Existing certification applies to anchors no longer manufactured, although it is posted as if it applied to existing product.

4. *Once the sub standard steel was discovered through failures and independent testing, the Smith's and Holdfast decided to upgrade from 420 to 620 steel and change the definition of what the minimum specification for shank steel is to what they decided to use. *

5. *Exposed to mounting warranty claims by people who were duped into believing the product they bought conformed to the standards they were promised but denied, Holdfast has declared bankruptcy, and CPM has purchased the license to make the product.

6. *Most of the people involved in bringing this deceit to the public have zero bias for or against Rocna. * True, Manson, a competitor was the first to post independent test results that the Rocna they tested was made of butter steel, but the tests were independent. *True, Grant King is a former employee who is understandably as ticked off as the manufacturers in New Zealand Holdfast screwed, or the first Chinese manufacturer Holdfast also screwed. *However, facts are facts, whatever the source. *The Smiths or the Bamburys are entitled to dispute any of King's statements, but they don't. *They just accuse him of being the sole culprit in manufacturing defective product even though that practice has continued long after his departure.

Marin, each time in the past somone has taken the position that things can't be as bad as they have been presented they have been proven wrong. *Honestly, you cannot overestimate the dishonesty of the Smiths, the Bamburys, or Suncoast, all of whom knew exactly what they were doing, and lied about it. *I feel badly for CPM, up to a point. *They still employ Steve Bambury, and while they are slowly correcting Peter Smith's website, they have been pretty slow at it. *They seem like a good company, but based on the people they associate with, I would steer clear of them, and their products. *Perhaps Rocna can position itself as a lower grade Manson that costs more, designed for people who can't tell, or don't care about the difference.

-- Edited by Delfin on Thursday 17th of November 2011 07:10:23 PM
 
Delfin wrote:
...you cannot overestimate the dishonesty of the Smiths, the Bamburys, or Suncoast, all of whom knew exactly what they were doing, and lied about it.
I'm not sure it's right to include Suncoast in that allegation.* Mark Pocock originally began fabricating Rocna anchors in his facility in Vancouver, BC.* When we bought ours, you had to order it at which point he would then*make it and then either ship it to you or you could drive up to Vancouver and pick it up, which is what we did.* He was not making anchors "on spec" but was making them only to order.* For example the day we picked ours up at his shipper's the other anchor waiting for pickup was a monster Rocna that weighed some 300 pounds that the shipper told me had been ordered for some big yacht.

I believe Suncoast stopped fabricating Rocnas when Holdfast moved Rocna production to China.* I don't know exactly when that was but at that point*Suncoast's role became one of distributing the anchor for either all of North America or the westen half, I don't remember which.* But I don't believe they had any role in the decisions about what went on in China.* I think they simply distributed what they were sent to outlets like West Marine, etc.
 
Marin wrote:Delfin wrote:
...you cannot overestimate the dishonesty of the Smiths, the Bamburys, or Suncoast, all of whom knew exactly what they were doing, and lied about it.
I'm not sure it's right to include Suncoast in that allegation.* Mark Pocock originally began fabricating Rocna anchors in his facility in Vancouver, BC.* When we bought ours, you had to order it at which point he would then*make it and then either ship it to you or you could drive up to Vancouver and pick it up, which is what we did.* He was not making anchors "on spec" but was making them only to order.* For example the day we picked ours up at his shipper's the other anchor waiting for pickup was a monster Rocna that weighed some 300 pounds that the shipper told me had been ordered for some big yacht.

I believe Suncoast stopped fabricating Rocnas when Holdfast moved Rocna production to China.* I don't know exactly when that was but at that point*Suncoast's role became one of distributing the anchor for either all of North America or the westen half, I don't remember which.* But I don't believe they had any role in the decisions about what went on in China.* I think they simply distributed what they were sent to outlets like West Marine, etc.

Perhaps. *However for quite a few years, Suncoast distributed anchors that were substandard, based on the specs set by the designer. The best you can say about them is that they failed to verify that the product they were delivering to customers was to spec, after production was moved to China, and were negligent in that regard. *Does that vindicate them? You decide, but I have heard nothing from Suncoast by way of acknowledging the reality that they were party to the scamming of every customer they sold an anchor to, nor did they respond to me when I emailed them with my test results indicating that the Rocna I had purchased did not conform to their advertised specs and asking for their comment. That anchor had a Suncoast Marine stamp on it, and in my book, that means they own the problem as much as Rocna.
 
Delfin wrote:The best you can say about them is that they failed to verify that the product they were delivering to customers was to spec, after production was moved to China, and were negligent in that regard. *Does that vindicate them?
Impossible to say without getting the actual story of events from Mark. If he was led to believe in a way that convinced him that the anchors he was distributing were up to snuff, there would be no reason to test them independently.* After all, we're talking about anchors here, not jet engines or artifical hearts.* We don't test every item*our suppliers send us for the type of metal or other specs.* Once the specs have been set and we are satisfied the supplier is sending us what we require, we tend to take them at their word from then on.

Not saying that Mark was unaware of what was going on, but I can see how he could have been given his role as distributor.
 
I cruised this past summer with a friend of Mark's who had very high praise for his technical knowledge and integrity. He did not think that Mark would knowingly be involved in anything as underhanded as what has apparently been happening.
 
Conrad wrote:
I cruised this past summer with a friend of Mark's who had very high praise for his technical knowledge and integrity. He did not think that Mark would knowingly be involved in anything as underhanded as what has apparently been happening.
*Fair enough. *I don't know the man, or his company. The only contact I had with them was an email I sent to them enquiring about the steel used in their product, which went unanswered. *That seemed a bit odd, but perhaps it was lost along the way. *However, since most all defective Rocnas passed through Suncoast Marine on their way to duped customers, their total silence (as far as I know) on the issue doesn't speak highly of any concern for customer safety or fair dealing. *

If a company I controlled was selling a defective product for years and making money at it, on discovery I'd have something to say to my customers, but maybe that's just me.
 
In the meantime, people like me, who could be in the market for an anchor in the not-to-distant future, don't know what to believe, don't understand the problem, and will never buy one no matter what claims are made. Pity. We almost bought one about 2 years ago too.
 
It is easy to blame a disgruntled exemployee for a company's problems.* It should also be easy to discredit that employee by publishing facts and even have an independent testing laboratory verify those facts.

This apparently has not been done, and the employee sounds creditable.* I think the company's lawyers would be all over that employee if they could prove his statements incorrect.

Sounds to me like a case of obfuscation.
 
Moonstruck wrote:
I think the company's lawyers would be all over that employee if they could prove his statements incorrect.
That would probably be the case if the parent company was stable.* But it isn't.* It started out as Rocna, then it became Holdfast, and most recently as of a few months ago it became part of Canada Metals (in addition to all sorts of chain and stuff CM makes the Martyr Divers Dream line of zinc anodes.* CM is a large company with a big international business).

It's my understanding that the disguntled employee in this case was let go before the acquisition*by CM.* It would be easy to imagine that CM is still trying to figure out what it's got hold of here*and how to resolve the issues surrounding the product.* The conduct of an employee of an earlier company may not be a concern right now.* Who knows?
 
GonzoF1 wrote:
In the meantime, people like me, who could be in the market for an anchor in the not-to-distant future, don't know what to believe...
That's the dilema facing Canada Metals right now.* How to rebuild the reputation of the product?* I personally remain convinced that*Peter Smith's anchor design is superior on an all-round basis to everything else that's out there right now.

But were we in the market for an anchor today I would be very*hesitant about buying a Rocna, at least one out of the current stock of anchors that are in stores.

If I could be convinced beyond a doubt that a Rocna I might buy was made of the higher grade metal they are supposedly using now, I would proabably be inclined to get one.* It would be a tossup between that and a Sarca which I have the ability to get now.* But there is no anchor currently in production that I think equals these two in terms of the overall*effectiveness of their designs.

Of course I suppose one might be able to have a Rocna custom made to order.* Mark Pocock used to do this:* that in essence is what ours is.* *I don't know if he retains the ability to do so or not.* And the cost would most likely be pretty impressive.

*


-- Edited by Marin on Friday 18th of November 2011 08:52:12 PM
 

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