We would greatly prefer not to use Paypal as merchants even though I've always used it for ebay purchases I made. For businesses that are predominantly brick and mortar it's easy not to use them. However, we've found that for businesses that are 100% web businesses, you miss some sales if you don't use it. So we do use it. It costs us internally far more time to account for it, to keep up with it, to respond to inquiries plus it's an entirely different set of rules to live with. We probably never would have used it but we acquired one company that was doing nearly 50% of their business through Paypal.
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