Quote:
Originally Posted by Mule
I would have paid $200 an hour given the chance. I just wanted my fkin genset fixed and comittments MET. Notice this Jihad is NOT about money but about being lied to, disrespected and losing time because of either/or lies, incompetence, give a damn and failure to follow up. Money is NOT the issue.
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BTW, Capt Bill11, do you work for Westerbeke, Ace or is it your brother in law? I really got screwed here so why are you in bed with these guys. I was VERY kiss ass, until I got enough, not abrasive at all but you seem to be sooooooooo understanding for their side,,, they family??
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Yes, you found the real problem, Capt Bill.
Frankly, I am in awe of anyone who expects a "house call" in this day and age.
YOU also seem not to understand or care to understand the relationship between a manufacturer and an authorized dealer.
If money was no object, then why were you going to a non-responsive dealer in the first place.
And if you don't care about the money, why complain about the cost of parts or worse yet, what they "should" have cost? They cost what someone is willing to pay; in this case, YOU.
Lastly, maybe your boat is the only mechanical device you have ever owned, but to get anyone to come anyplace nowadays is pretty remarkable.
And yes, I am related to that ACE store, because I bought a doughnut once in Ft. Pierce and it was really good.
Well, maybe I bought it more than once