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Old 08-26-2014, 07:58 AM   #7
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Spottsville's Avatar
City: Newburgh, Indiana
Country: US
Vessel Name: Quiet Company
Vessel Model: Great Harbour GH-47
Join Date: May 2012
Posts: 263
Well I thought I would report I was able to get my Simrad AP25 Control Head software updated and now the wireless WR20 auto-pilot remote works!! After multiple calls to Simrad, I asked one of the tech support people (who actually listened to me before replying) who he knew that was expert on repair of Simrad Auto-pilots and he put me in touch with:

John Filippelli

JFI Marine Electronics
20400 E. 9 Mile Road
St. Clair Shores, MI 48080
Tel. 313.690.6689

John has been working on Simrad units for more than 20 years and is an expert. I described the problem and after he did some research John called me right back and said I needed a control head software update and he had the needed file and cables. I Fedex him the unit, he did the update and shipped it back Fedex and $200 later it was fixed (I paid the shipping both ways). Upon start up the autopilot could not find the GPS but after 10 minutes on the phone with John he directed me to the proper screen and keystrokes to fix the problem.

I recommend John and if ever in need will call on him again!

I was great to find a Simrad expert that could upgrade a discontinued Simrad model!

Norm Miller
Quiet Company
Great Harbour GH47

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