Hey...I skipped almost a year when the USCG sent me a document that didn't have the correct number on it and was going to make me pay for a reissue...and NJ wouldn't take my money either because of the incorrect number...
I wrote down everyone's name and reasons for their actions and my suggestions how to quickly remedy the situation...as a minimum a 3 way conference call on my phone...nope everyone was happy with no action...so NJ waited an extra year for my money.
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