Timely thread. Just had a meeting with my business partner today and we are no longer installing customer supplied parts. Too many quality issues and opportunities for ill will primarily caused by parts we have no control over. We considered increasing rates for those jobs but decided against it.
Parts markup is mostly a break even thing for us small potato guys. 30% is our standard, less on some items.
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Craig
It's easier to fool people than to convince them that they've been fooled - Mark Twain
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