Quote:
Originally Posted by River Cruiser
I was in the store yesterday & there was a new sign behind the counter "the hourly rate to install parts bought elsewhere will be $105.00" normal rate is $75.00. For some reason reading that really pissed me off & I decided to quit buying anything from them. RANT OVER.
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Yup, I've run into that same mentality from time-to-time.
Fortunately, in this area there is enough competition that you can vote with your feet quite easily. Contrary to what they think, you don't "owe" them anything (in this case your business), which is what they are implying. It's your boat and your money and they don't have any right or say in how and where you spend it.
Be sure and share with them how you feel.