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Old 07-21-2012, 02:12 PM   #21
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City: Hotel, CA
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Originally Posted by Forkliftt
YOU are paying a buck fifty a minute for him to quiz your mechanic!
I have used this line to end many unsolicited conversations. Puts things into perspective pretty quick. Conversely I've had customers request service calls to explain how things should be done so they can go the DIY route in the future if they choose.

I'm happy to oblige as they are typically my best customers.
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Old 07-21-2012, 02:59 PM   #22
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City: Morehead City NC
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Call Andrew at A1mds.com.
andrew @ a1mds. com
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Old 07-21-2012, 04:29 PM   #23
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Originally Posted by andrewo
Call Andrew at A1mds.com.
andrew @ a1mds. com
Is Andrew in Pensacola?
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Old 07-21-2012, 04:40 PM   #24
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City: Morehead City NC
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location

I'm located mid Atlantic.
visit the website.
a1mds.com
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Old 07-21-2012, 06:18 PM   #25
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City: Biloxi Mississippi
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Originally Posted by CPseudonym View Post
I have used this line to end many unsolicited conversations. Puts things into perspective pretty quick. Conversely I've had customers request service calls to explain how things should be done so they can go the DIY route in the future if they choose.

I'm happy to oblige as they are typically my best customers.
So true. It seems some customers don't realize they are paying you to listen to their fishing stories. And then sometimes they do but don't care.
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Old 07-22-2012, 01:08 PM   #26
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Originally Posted by andrewo View Post
I'm located mid Atlantic.
visit the website.
a1mds.com
A-1 Marine and Diesel Service

Great website.Love the simplicity of the layout.You guys aren't to far from me.
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Old 07-23-2012, 08:35 AM   #27
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As a professional mechanic (forklifts of course) I can offer a few ideas to help the repair go smoother when you do have to pull a mechanic in. One of the first things is to have the work area/ engine room open and picked up when he arrives. This keeps you from paying $90 an hour for him to pull hatch covers and shuffle gallons of oil around. Have the boat cooled down and even set up a fan if feasible. This will probably mean a lot to guy who has up and down piers and crawling into tight spots all day. Have plenty of lighting set up for him. You may want to offer to get rid of any fluids or filters he ends up with. OReilly Auto Parts will let you dispose of any fluids at no charge. This may save you some labor time and a disposal fee. Depending on how he charges travel time (portal to portal is common in our industry), and how soon you need the repair done, you may tell him to take care of the repair the next time he is in the area. Sometimes this will save you some of the cost to get to and from your boat, since another customer is also paying to get him in the area. And most of ALL, don't let your dock neighbor corner him with questions about HIS boat while on your service call. This generally means that YOU are paying a buck fifty a minute for him to quiz your mechanic!
All good advice there. When I had my AC replaced, I removed the table and cushions that might have been in the way before the mechanic got there.
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Old 07-23-2012, 08:42 PM   #28
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Found my mechanic. Thanks for the thoughts all.
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