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Old 09-16-2014, 09:41 PM   #1
Pau Hana's Avatar

City: Seattle, WA
Country: Good Ol' US of A!
Vessel Name: Pau Hana
Vessel Model: 1989 PT52 Overseas Yachtfisher
Join Date: Aug 2012
Posts: 1,479
Glendinning customer service and support is the BEST!

I recently changed my cable throttle and gear controls with an older (2005 era) Glendinning electronic system. I obtained the system used off of Craigslist, and had a huge amount of questions about all the various bits and pieces, connectivity , and programming.

Rick in their service department has been an absolute blessing, always taking the time to answer any questions I had, and even offering to "dust off the old machines" and manufacture a part for me. I found out that Glendinning supports its entire product line (hardware and software). They made me custom cables, sent obscure parts, and (refreshingly) know their product very well.

The best part- I never felt I was a bother to them, nor was any attempt made to belittle my older system to upsell me into a current generation control system.

If I ever have the need to replace or upgrade my controls, there is only one manufacturer I will consider.

Oh- electronic controls are WAY cool!!!!!

Peter- Marine Insurance Guru & tuna fishing addict!

1989 52' PT Overseas yachtfisher
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Old 09-16-2014, 10:51 PM   #2
twistedtree's Avatar
City: Gloucester, MA
Country: USA
Join Date: Jan 2013
Posts: 2,057
I've had nothing but great experience with them too.
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