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Old 04-23-2012, 12:13 PM   #1
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City: Whidbey Island WA
Country: USA
Vessel Name: Northstar
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Join Date: Oct 2008
Posts: 167
5 stars for Balmar tech help

How many times have you called for technical assistance and been put off by someone who rushes you through your questions, or uses terminology that you don't understand? Too many times to count, I'm sure.

Today I called Balmar (makers of high-output alternators, regulators, etc.) and talked to Dale English, Balmar's go-to-tech guy. What a great experience! He listened, evaluated, explained, and generally helped me with all my questions in a friendly and relaxed manner. He didn't even recommend that I buy their product! Just wanted to share this with the forum.

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Old 04-24-2012, 06:53 PM   #2
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City: California Delta and SF Bay
Country: Sacramento, CA, USA (boat in Vallejo)
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Thanks for posting this, NWB. I just might give him a call before diving into my Balmar upgrade. He'd be a great guy to steer me clear of pitfalls.
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