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Old 10-09-2014, 12:07 PM   #21
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Old 10-17-2014, 11:07 PM   #22
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Received this today:

"We are sorry we have not shipped your Seek Thermal order in the time we originally expected. First and foremost, we would like to sincerely apologize for the delays and for any frustration this may be causing you.

Unfortunately, it took us longer to get our apps in the app stores than we anticipated. We did not want to ship cameras before the companion apps were available. This delay created a significant backlog of orders, plus a brief component shortage temporarily halted production. However, as of this week we are ramping up production and once again shipping Android cameras. We will likewise begin shipping Apple cameras once our app has been approved in iTunes, hopefully very soon.

Our top priority is getting all of these orders fulfilled as quickly as possible in the next few weeks.

Regards,
Seek Thermal Team"
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Old 11-05-2014, 09:11 AM   #23
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Refugio - did your Seek order show up yet? If so, would you give us an evaluation. I've not succeeded in getting a response from them.
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Old 11-05-2014, 09:14 AM   #24
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Here's the email I received Friday - still "next few weeks":

"Hi Keith,

We apologize again for the delay in shipping your camera. We have had several unanticipated issues that prevented our production from ramping up as quickly as originally planned. We’ve been working closely with our manufacturing partner to address these issues in order to fulfill our backorders as soon as possible.

This is the first time that thermal cameras have been produced on a mass production line, and assembling, aligning, and calibrating the high tech lenses and sensors requires multiple unique steps that have taken longer than we anticipated to ramp up to full capacity. Our company and our manufacturer are both dedicated to continue to increase production as quickly as possible, and we will also be adding a third shift next week. With these measures, and given our current production trends, we hope to catch up with all of the backorders within the next few weeks.

There is an additional issue that is currently preventing us from shipping any further iOS cameras from our existing inventory. Prior to accepting any orders, our cameras received hardware approval from Apple. However, we have recently received unanticipated additional requests from Apple, which we are actively working on with them. We hope to resolve these issues quickly so we can resume shipping the iOS cameras we are now manufacturing and building inventory on.

Our number one priority is getting cameras out to our customers as quickly as possible over the next few weeks.

Best Regards,
The Seek Team"
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Old 11-05-2014, 11:56 AM   #25
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Uh oh. I ordered one as well. Hopefully they wont go bankrupt before they ship. Maybe we should get a refund just in case. (I ordered one as well)

my order number is 15367. Just for kicks, lets say that order numbers started at one. That gives seek thermal over 3 million dallars to deliver 15 thousand cameras. If they have production problems that cost a significant amount, then couldnt our money be long gone ?

(I ordered an android unit)
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Old 11-05-2014, 11:58 AM   #26
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I am willing to wait a bit longer for them to get their act together.
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Old 11-05-2014, 12:08 PM   #27
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Thanks for the update, this item is relevant to my interests.

It sounds like they are being very responsive to your questions, not something that a company going out of business is likely to do.
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Old 11-05-2014, 01:05 PM   #28
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FWIW my order number is 2356 from October 1 for iPhone version.
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Old 11-05-2014, 02:48 PM   #29
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FWIW my order number is 2356 from October 1 for iPhone version.
My order was from last week.
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Old 11-05-2014, 02:51 PM   #30
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I am willing to wait a bit longer for them to get their act together.
Me too. It is a pretty cool gadget and its not a huge amount of money at risk. But it would be good to keep an eye on them.
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Old 11-05-2014, 10:25 PM   #31
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I want a drone one
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Old 11-11-2014, 11:15 AM   #32
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Good news!-

"Hello Scott,

Your order has shipped. (Order#: 15367 placed on 10/31/2014)

To track your package visit the following link:"
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Old 11-11-2014, 12:14 PM   #33
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Good news!-

"Hello Scott,

Your order has shipped. (Order#: 15367 placed on 10/31/2014)

To track your package visit the following link:"
Is that for the Android version? Since I ordered my iPhone version a month prior to yours I'm hoping they didn't ship you my camera by mistake!
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Old 11-11-2014, 10:25 PM   #34
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Old 11-11-2014, 10:39 PM   #35
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Got an ad today from West Marine for an iPhone 5 or 5s FLIR attachment called FLIR ONE.

FLIR ONE™ Personal Thermal Imager—Space Gray | West Marine

Is this the same thing you guys ordered?

The FLIR ONE has resolution of 60 x 80 and a 2 hour battery for $350. That resolution seems rather poor.
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Old 11-11-2014, 10:45 PM   #36
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No, that's...FLIR. This is something better, less expensive, that seems to have some launching issues.
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Old 11-12-2014, 04:56 AM   #37
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I take it yours is a droid version
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Old 11-12-2014, 07:33 AM   #38
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Quote:
Originally Posted by Donsan View Post
Got an ad today from West Marine for an iPhone 5 or 5s FLIR attachment called FLIR ONE.

FLIR ONE™ Personal Thermal Imager—Space Gray | West Marine

Is this the same thing you guys ordered?

The FLIR ONE has resolution of 60 x 80 and a 2 hour battery for $350. That resolution seems rather poor.
Seems similar...even though the west description uses term "NIGHT VISION" which it appears not to be.

Just another small infrared camera.
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Old 11-12-2014, 10:02 AM   #39
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Originally Posted by psneeld View Post
Seems similar...even though the west description uses term "NIGHT VISION" which it appears not to be.

Just another small infrared camera.
Pretty sure it's not IR.
From the WM website:
" Sensor Resolution: Visible camera (used for FLIR MSX blending): VGA; FLIR Lepton thermal camera core: 60 x 80, 4,800 pixel "
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Old 11-12-2014, 01:30 PM   #40
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