Had issues here with Garmin. Not the equipment, but what Garmin here said it could do when I specially asked them, which it could not. It got to the point they treated me as if I was lying about their pre purchase advice which I had relied on to buy.
So I emailed(or wrote, unsure which), to Garmin USA,cc Garmin Sydney. Instant local response, lots of help for a work around. The Garmin equipment works well 4 years on.
Island Gypsy 36 Europa "Doriana"