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Old 06-22-2014, 08:36 PM   #21
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City: Tuckerton, NJ
Country: USA
Vessel Name: WIRELESS ONE
Vessel Model: 36 Gulstar MarkII
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Quote:
Originally Posted by Conrad View Post
We put Simrad on Blue Sky last year - NSE12 MFD, AP28 autopilot, and Structurescan. They have worked flawlessly. The local supplier, Seacom Marine, have found that Simrad has significantly improved their support over the last few years, and the few issues they've had have been dealt with promptly.
And with a new 4G radar just installed, we're looking forward to another trouble free cruising season.
I think a big factor is the supplier/installer.
+1 having a good installer that keeps the software updated is a huge plus. Since I'm my own installer I picked Garmin for the on-line software upgrades. Almost every bug I have found with Garmin has been promptly attended to and cleared with software upgrades.
Bill
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Old 06-23-2014, 02:51 AM   #22
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Had issues here with Garmin. Not the equipment, but what Garmin here said it could do when I specially asked them, which it could not. It got to the point they treated me as if I was lying about their pre purchase advice which I had relied on to buy.
So I emailed(or wrote, unsure which), to Garmin USA,cc Garmin Sydney. Instant local response, lots of help for a work around. The Garmin equipment works well 4 years on.
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