Originally Posted by rwidman
I don't know that they are or aren't, but unlike a new car dealership, I've never had a West Marine employee push me to purchase anything. They seem very laid back and mostly helpfull, even to the point of looking up competitor's phone numbers for me when they didn't have what I needed.
I agree. A good friend of ours worked for a number of years in the Bellingham West Marine. He got an impressive employee discount but he did not get a commission on anything he sold including electronics.
We prefer shopping in the locally-owned marine stores in our area-- Fisheries Supply, LFS, Redden Marine, etc.-- and so rarely buy anything from West Marine. But it's not because their employees are less than stellar.