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Old 06-13-2018, 02:16 PM   #1
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City: Cape Cod, MA or Fort Myers, FL
Country: USA
Vessel Name: Osprey
Vessel Model: Her Shine. Newburyport
Join Date: Dec 2013
Posts: 320
Active Captain

Nice to get an update. (I have stopped using the product till it’s kinda stable)

“Improvements in progress. View Online

Dear ActiveCaptain Community Members,

The new ActiveCaptain® website was launched on May 23 and included required privacy protection updates. As a result of this update, you may be experiencing sign-in issues. We're also aware of problems with updating the ActiveCaptain Community data within ActiveCaptain and BlueChart® Mobile applications.

We know that this is a terrible inconvenience to the community, and our technical teams have been working around the clock to address these issues. We are targeting to have these problems fixed by Monday, June 18.

We will provide you with another email update once the issues have been fixed.

As a reminder, due to the same privacy protection rules that required us to make changes to the ActiveCaptain website and related ActiveCaptain mobile applications, we were unable to make these changes in Homeport™, which resulted in the permanent removal of the ActiveCaptain Community.

We regret the impact this has had on the community, and we are committed to getting things back up and running as quickly as possible. We appreciate all that you put into the community as well as your patience as we work to resolve these problems. Rest assured that we are committed to building your trust in us and to expanding the ActiveCaptain Community.

Garmin Marine Team

Please do not reply to this message. It was sent from a notification-only address that cannot accept incoming email. Visit for help with your product. For aviation products, visit

Garmin respects your right to privacy and shares your concern about the security of any information you may submit. See our Privacy Policy for more information.

© 2018 Garmin Ltd. or its subsidiaries. All rights reserved. Garmin International, 1200 E. 151st Street, Olathe, KS 66062”

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Old 06-13-2018, 07:39 PM   #2
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City: Brookline, NH
Country: USA
Vessel Name: Blue Heaven
Vessel Model: Albin 43 classic double cabin, twin 135 Lehmans
Join Date: Sep 2013
Posts: 906
Yeah, Garmin has so far made a mess of it. Just about everything that made Active Captain great is gone. Intentional or accidental, gone is gone. I wonder if they'll ever fix it but I can't wait, already moving on.

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Old 06-13-2018, 07:51 PM   #3
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Country: USA
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Vessel Model: Prairie 36 Coastal Cruiser
Join Date: Dec 2012
Posts: 1,552
Well, we wanted better communication, a plan, and maybe a little humility. Garmin has stepped up with all of those.

AC still has all the crowd-sourced data, and if Garmin continues playing nice, people will continue to add more. Garmin may even make a real effort to support 3rd party uses.

I'm cautiously optimistic. Not a huge Garmin fan for a number of reasons, but I'm willing to give them their due when they get it right.
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Old 06-18-2018, 08:55 AM   #4
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City: Florida
Country: USA
Vessel Name: Lady Di
Vessel Model: 2012 Beneteau Swift Trawler 44
Join Date: Mar 2014
Posts: 328
I really liked Garmin Blue Chart Mobile, with the Active Captain overlay. I hope that Garmin comes back with a similar product. The best thing about it was we could get crowd-sourced updates on hazards, marinas and local knowledge. We heavily relied on this info during our AICW trip a few years ago.

I tried the Sea IQ, bit am having a difficult transition to it. You know, "go with what you know"...

I can see the AC icons but can't seem to get the pertinent details to display.
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Old 06-18-2018, 11:47 AM   #5
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City: Litchfield, Ct/Punta Gorda, Fl
Country: USA
Join Date: Aug 2012
Posts: 3,381
Originally Posted by rclarke246 View Post
I tried the Sea IQ, bit am having a difficult transition to it. You know, "go with what you know"...

I can see the AC icons but can't seem to get the pertinent details to display.

Click on the icon. Then a small box surrounding the icon will appear. Then double click inside the box and the icon's data will show up.

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Old 06-18-2018, 01:31 PM   #6
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Vessel Model: 1988 M/Y Camargue YachtFisher
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I think you beat to this post......

1988 M/Y Camargue Yacht Fisher
Alaskan Sea-Duction
MMSI: 338131469
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