Reply
 
Thread Tools Search this Thread Display Modes
 
Old 01-05-2019, 06:41 PM   #1
Senior Member
 
fstbttms's Avatar
 
City: Under a boat, in a marina in the San Francisco Bay
Country: USA
Join Date: Mar 2012
Posts: 473
You Get What You Pay For

A new customer asked me to inspect the work her previous dive service had done a week earlier.

https://youtu.be/mSdRfASiDGc
__________________
Advertisement

__________________
Clean bottoms are FastBottoms!
fstbttms is offline   Reply With Quote
Old 01-05-2019, 07:47 PM   #2
Guru
 
BruceK's Avatar
 
Join Date: Oct 2011
Posts: 9,506
What alerted the customer to seek a "second opinion"?
__________________

__________________
BruceK
Island Gypsy 36 Europa "Doriana"
Sydney Australia
BruceK is offline   Reply With Quote
Old 01-05-2019, 07:50 PM   #3
Senior Member
 
fstbttms's Avatar
 
City: Under a boat, in a marina in the San Francisco Bay
Country: USA
Join Date: Mar 2012
Posts: 473
Quote:
Originally Posted by BruceK View Post
What alerted the customer to seek a "second opinion"?
She had asked (via text) the other diver when he had last dived the boat. Something about his answer and the timeline he indicated didn't sit right with her. So she asked me to have a look. She was mostly concerned that he hadn't replaced the anode he billed her for. Turns out he did do the anode replacementt, but the rest of the job, not so much.

She's my client now.
__________________
Clean bottoms are FastBottoms!
fstbttms is offline   Reply With Quote
Old 01-05-2019, 08:05 PM   #4
Senior Member
 
City: Orange Beach, AL
Country: USA
Join Date: Jan 2016
Posts: 134
Reminds me of a guy wrapping dock pilings in our neighborhood. Charged 100 bucks or so per piling. But he only wrapped the top part. Not all the way to the sea floor. And you are supposed to pressure-wash a few inches below the sea floor. I have wrapped our pilings correctly, and when I heard he finished in 1 day I was skeptical. Dove a neighbor's dock and sure nuff, 2 - 3 feet of bare piling. Not very effective. And... his cell phone apparently doesn't work.
hjorgan is offline   Reply With Quote
Old 01-05-2019, 09:44 PM   #5
Guru
 
BandB's Avatar
 
City: Fort Lauderdale
Country: USA
Join Date: Jan 2014
Posts: 16,364
I don't think it's necessary a matter of price, but it's a matter of managing the work and making sure that any contractor you use does the work you're paying for. We completely trust our bottom cleaner but we have someone on site when they do the work and we always inspect it afterwards. We want to know any issues and the state of the anodes and the bottom paint and prop speed.
BandB is offline   Reply With Quote
Old 01-05-2019, 10:01 PM   #6
Senior Member
 
fstbttms's Avatar
 
City: Under a boat, in a marina in the San Francisco Bay
Country: USA
Join Date: Mar 2012
Posts: 473
Quote:
Originally Posted by BandB View Post
We completely trust our bottom cleaner but we... always inspect it afterwards.
I'd say that indicates that you don't trust your bottom cleaner.
__________________
Clean bottoms are FastBottoms!
fstbttms is offline   Reply With Quote
Old 01-05-2019, 11:03 PM   #7
Guru
 
O C Diver's Avatar
 
City: Fort Myers, FL... Summers in Crisfield, MD
Country: USA
Vessel Name: Slow Hand
Vessel Model: Cherubini Independence 45
Join Date: Dec 2010
Posts: 6,823
Quote:
Originally Posted by fstbttms View Post
I'd say that indicates that you don't trust your bottom cleaner.
If he didn't trust his bottom cleaner, he wouldn't let the diver near his boat. I always check my bottom after the diver cleans it, why wouldn't you. There's almost nothing I don't check after I pay someone to work on it. In the immortal words of president Ronald Reagan, "Trust, but verified ".

Ted
__________________
Blog: mvslowhand.com
I'm tired of fast moves, I've got a slow groove, on my mind.....
I want to spend some time, Not come and go in a heated rush.....
"Slow Hand" by The Pointer Sisters
O C Diver is offline   Reply With Quote
Old 01-05-2019, 11:11 PM   #8
TF Site Team
 
Baker's Avatar
 
City: League City, Tx
Country: Texas
Vessel Model: Carver 356
Join Date: Oct 2007
Posts: 6,183
Quote:
Originally Posted by fstbttms View Post
I'd say that indicates that you don't trust your bottom cleaner.
In the aviation business the phrase is......"Trust...but verify"!!!!!
__________________
Prairie 29...Perkins 4236...Sold
Mainship Pilot 30...Yanmar 4LHA-STP...Sold
Carver 356...T-Cummins 330B
Baker is offline   Reply With Quote
Old 01-06-2019, 01:56 PM   #9
Guru
 
BandB's Avatar
 
City: Fort Lauderdale
Country: USA
Join Date: Jan 2014
Posts: 16,364
Quote:
Originally Posted by Baker View Post
In the aviation business the phrase is......"Trust...but verify"!!!!!
In business, my wording was to "put anyone beyond any accusation or suspicion of impropriety." If we're there or check, then can't come back later and say problems are due to something the diver did or didn't do. Our divers have commented that they wish everyone did as we do. Divers in South Florida get complaints often a couple of weeks later that they must not have done their job when all that happened was new growth happened. Also on haul outs, divers get negative comments made when they also have done their work well.
BandB is offline   Reply With Quote
Old 01-06-2019, 02:17 PM   #10
Senior Member
 
greysailor's Avatar
 
City: Matagorda Bay
Country: Republic of Texas - USA
Vessel Name: Salty
Vessel Model: 2005 Defever 44
Join Date: May 2013
Posts: 178
Quote:
Originally Posted by Baker View Post
In the aviation business the phrase is......"Trust...but verify"!!!!!
Same attitude in the nuclear power world!
__________________
Fair winds,
Luke
greysailor is offline   Reply With Quote
Old 01-07-2019, 04:57 PM   #11
Senior Member
 
City: Bayfield, WI
Country: USA
Vessel Name: All Night Long
Vessel Model: Regal 2765
Join Date: Sep 2013
Posts: 314
Seems like a video overview could easily be delivered with each job. It only added two minutes. Verification accomplished.
BDofMSP is offline   Reply With Quote
Old 01-07-2019, 06:13 PM   #12
Guru
 
Ski in NC's Avatar
 
City: Wilmington, NC
Country: USA
Vessel Name: Louisa
Vessel Model: Custom Built 38
Join Date: Jan 2014
Posts: 5,000
That's Nothin'!! I did a sea trial on a boat that had a couple of years of "monthly" cleaning. Boat would not run. Hauled it and there were dime sized barnacles covering the props and rudders.

Diver was summoned by phone to the boatyard. Owner and diver had words. I believe some cash changed hands. Heard it was a good bit of cash.
Ski in NC is offline   Reply With Quote
Old 01-07-2019, 06:56 PM   #13
Guru
 
O C Diver's Avatar
 
City: Fort Myers, FL... Summers in Crisfield, MD
Country: USA
Vessel Name: Slow Hand
Vessel Model: Cherubini Independence 45
Join Date: Dec 2010
Posts: 6,823
Quote:
Originally Posted by BDofMSP View Post
Seems like a video overview could easily be delivered with each job. It only added two minutes. Verification accomplished.
My diver shoots about a half dozen before and after stills that he sends along with the email bill. Big help in determining anode replacement, paint's remaining life, and any other issue.

Ted
__________________
Blog: mvslowhand.com
I'm tired of fast moves, I've got a slow groove, on my mind.....
I want to spend some time, Not come and go in a heated rush.....
"Slow Hand" by The Pointer Sisters
O C Diver is offline   Reply With Quote
Old 01-07-2019, 07:01 PM   #14
Guru
 
Seevee's Avatar
 
City: st pete
Country: usa
Vessel Model: 400 Mainship
Join Date: Sep 2016
Posts: 2,006
Quote:
Originally Posted by fstbttms View Post
I'd say that indicates that you don't trust your bottom cleaner.
Trust, but verify.
__________________
Seevee
Seevee is offline   Reply With Quote
Old 01-07-2019, 07:05 PM   #15
Guru
 
Seevee's Avatar
 
City: st pete
Country: usa
Vessel Model: 400 Mainship
Join Date: Sep 2016
Posts: 2,006
Some of us have GREAT divers and some don't. I'm fortunate. My guy is very reasonable, does good work and he's paid instantly often with a tip when he completes the bottom.... BUT, I will inspect with my hooka.

He'll occasionally miss a few things but overall a great value and that's the point. Plus he'll replace zincs as needed almost free.

If ya got a good one, take care of him.....(her)
__________________
Seevee
Seevee is offline   Reply With Quote
Old 01-07-2019, 07:07 PM   #16
Guru
 
menzies's Avatar
 
City: Jacksonville
Country: USA
Vessel Name: SONAS
Vessel Model: Grand Alaskan 53
Join Date: May 2014
Posts: 3,792
I had a really nice experience in November. My diver had cleaned the boat about a month before and replaced the zincs, all but the transom bonding plates. His report was that she was good to go, didn't need a paint job for at least another year, paint is three years old. There were two areas to comment on. The first was right at the front bottom of the keel where the paint had rubbed off (wonder why ), and the other a little nick out of the port prop, but nothing to cause any issues.

Mid November I had her hauled to have two through hulls put in for my watermaker. As part of the haul they pressure wash her. When she was lifted they looked at her and told me the boat did not need the pressure wash. I then inspected her, paint was great except for a foot or so on the bottom of the keel forward. And yes, there was a little nick out of the prop, bent back by some pliers!
Put the bonding plates on while she was out.
menzies is online now   Reply With Quote
Old 01-07-2019, 10:11 PM   #17
Guru
 
janice142's Avatar
 
City: St. Pete, FL
Country: USofA
Vessel Name: Seaweed
Vessel Model: Schucker mini-trawler
Join Date: Oct 2011
Posts: 1,027
Send a message via AIM to janice142 Send a message via MSN to janice142 Send a message via Yahoo to janice142 Send a message via Skype™ to janice142
The way I heard it is...

You get what you inspect, not what you expect.
__________________
Janice aboard Seaweed, living the good life afloat...
http://janice142.com
janice142 is online now   Reply With Quote
Old 01-07-2019, 10:46 PM   #18
Veteran Member
 
Bare Necessities's Avatar
 
City: Grand Rivers, KY
Country: USA
Vessel Name: Bare Necessities II
Vessel Model: 1989 Carver Californian 48' ACMY
Join Date: Jun 2018
Posts: 51
If someone wouldn't mind to say; what is a typical charge for a diver to clean and inspect a bottom? How is the cleaning done, by using a power washer? Being from an inland waterway area I am not sure anyone offers this service in our area, even during the summer months. Just curious, Thanks
Bare Necessities is offline   Reply With Quote
Old 01-08-2019, 12:55 AM   #19
Guru
 
BandB's Avatar
 
City: Fort Lauderdale
Country: USA
Join Date: Jan 2014
Posts: 16,364
Quote:
Originally Posted by Bare Necessities View Post
If someone wouldn't mind to say; what is a typical charge for a diver to clean and inspect a bottom? How is the cleaning done, by using a power washer? Being from an inland waterway area I am not sure anyone offers this service in our area, even during the summer months. Just curious, Thanks
Actually we found a diver who came out on Pickwick and I suspect you can get one where you are. Not needed often but still nice to do.

It's done by a diver using soft brushes if you have it done frequent enough, not scraping. In South Florida every three to four weeks depending on time of year. This winter we continued at 3 weeks rather than changing to 4. Divers also check anodes and clean metal, which in our case also has a coating on it.
BandB is offline   Reply With Quote
Old 01-08-2019, 05:07 AM   #20
Veteran Member
 
Bare Necessities's Avatar
 
City: Grand Rivers, KY
Country: USA
Vessel Name: Bare Necessities II
Vessel Model: 1989 Carver Californian 48' ACMY
Join Date: Jun 2018
Posts: 51
Thanks BandB. Do they normally charge per foot or per hour. I would imagine hourly at least the first time, not knowing how bad it may be. Can you tell me how much is customary in your area. I had it hauled in the spring of 2017 for new bottom paint but nothing since then. I am sure it will be a while to clean it underwater. Thanks
__________________

Bare Necessities is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off





All times are GMT -5. The time now is 08:31 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2006 - 2012