Originally Posted by Art
I would be livid! Know a good lawyer?? Maybe there's a friendly one on TF that could give you some private advice!
My desire is to solve this in a calm, rational, civilized fashion, but based on his melt down today, I'm not sure it's possible.
He provides a 3 year warranty against defects in workmanship, but deny's that there is a problem, and the fact that he's in Canada while I'm in the US makes it hard to enforce I imagine. I'm hoping to let him calm down a bit, but based on what I hear from others and my previous experience with him makes me think I might be stuck. When I first met him, he was delivering a cover to another boat and argeed to let me look at it, but when we met he said he had already delivered it so I couldn't see it. When I expressed my disappointment, he flew into a rage and told me I didn't believe in the product and he was canceling my order. I finally calmed him down though and he agreed to make it. That should have been a warning............................