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Old 02-28-2016, 11:19 AM   #1
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Yachtworld picture problem

New thread so more folks notice it.

It appears that some of us are having problem viewing more than 5 photos on Yachtworld before they simply will not scroll.

I experience this with Firefox, but not the Windows10 version of IE. I also don't have the problem with Safari on the Ipad.

Anyone have any guesses as to a fix or can chime in with other platforms that they either have this problem or not? As someone actively boat shopping, it is more than annoying.
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Old 02-28-2016, 11:22 AM   #2
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Same problem here with Firefox. Don't have a fix, but this same thing happened several months ago and it fixed itself after a few days.
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Old 02-28-2016, 11:37 AM   #3
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So far on my Win 10 desktop:

Firefox - doesn't work
IE - works
Chrome - works
Edge - works

With my iPad:
Safari - works
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Old 02-28-2016, 11:49 AM   #4
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I just sent a note to Yachtworld. I figure I am not the only one to do so, but the more complaints they get maybe they quicker they will address the issue.
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Old 02-28-2016, 12:28 PM   #5
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I run a very old version of Firefox, v 28.0 and the pics work.
I avoid updating the browser because of nitpicking little problems with the newer ones.
You all might try downloading a rollback for yours.

Free download Mozilla Firefox old versions
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Old 03-01-2016, 09:37 AM   #6
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Hi everyone. Thanks so much for posting this feedback about YachtWorld! Thanks to your comments, we now have work in progress that should fix this issue for our customers. Please feel free to reach out to me and let me know if there are other things we can help with to make your experience on YachtWorld better.

Katy Judge
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Old 03-01-2016, 11:11 AM   #7
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Quote:
Originally Posted by KatyJudge View Post
Hi everyone. Thanks so much for posting this feedback about YachtWorld! Thanks to your comments, we now have work in progress that should fix this issue for our customers. Please feel free to reach out to me and let me know if there are other things we can help with to make your experience on YachtWorld better.
Thank you Katy!
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Old 03-01-2016, 11:17 AM   #8
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Good job Dave! Looks like you got their attention.
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Old 03-01-2016, 04:00 PM   #9
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Glad you posted this! I've noticed this for a few days and was just starting to think that I needed to 'fix" something on my computer...
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Old 03-01-2016, 06:09 PM   #10
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One of the most difficult challenges web developers face today is compatibility with all the different browsers in use. Not like the days when IE owned the market. My web programmers do test and check with at least 10 different browsers with various add on's present and not present and occasionally still get a complaint.
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Old 03-01-2016, 08:12 PM   #11
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Quote:
Originally Posted by KatyJudge View Post
Hi everyone. Thanks so much for posting this feedback about YachtWorld! Thanks to your comments, we now have work in progress that should fix this issue for our customers. Please feel free to reach out to me and let me know if there are other things we can help with to make your experience on YachtWorld better.

Katy Judge
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If you can add to the tablet app wish list a way to simply select north america, not have to select all the states too. I looked all over for where to send suggestions but have not found it.

Thanks!
Stu
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Old 03-01-2016, 08:13 PM   #12
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I just sent a note to Yachtworld. I figure I am not the only one to do so, but the more complaints they get maybe they quicker they will address the issue.
I sent a tech support note too but have not heard anything.

I posted it somewhere else on TF too so we have parallel processing

Stu
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Old 03-01-2016, 09:53 PM   #13
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I must say that I appreciate Yachtworld addressing the problem AND letting us know they were addressing the problem.

Of course, I would appreciate it even more if the problem was actually fixed, but these things do take time. There are reasons I gave up building websites decades ago.
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Old 03-01-2016, 10:47 PM   #14
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Originally Posted by stubones99 View Post
If you can add to the tablet app wish list a way to simply select north america, not have to select all the states too. I looked all over for where to send suggestions but have not found it.

Thanks!
Stu
You can do that on the website. Can't on the tablet? I use a tablet but don't use the app, just go to the full site on it.
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Old 03-02-2016, 11:50 PM   #15
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Fix for Firefox 44.0.2

Tonight I was checking out a boat on Yachtworld and found the picture problem fixed for my browser.

Thank you Katy Judge and the Yachtworld web team.
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Old 03-03-2016, 12:16 AM   #16
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Worked for me too.

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