Heath Marine Titling Services
3950 Linwood Avenue
Oakland, CA 94602
Received the vessel documentation on Tuesday. Thank you.
I will say that I am very disappointed by the service your company has provided me and for which I have paid. First, the USCG documentation was lost and you did not confirm it was received and processed by the Coast Guard. This delayed my documentation by 6 months. Second when the application was resent, it had the incorrect town (Houston TX instead of Houston AK) as our physical address even though the zip code was correct. I had to call the coast guard to correct the mistake. Your attention to detail was lacking in this matter. Third and most importantly, the USCG approved my vessel documentation on June 11, 2014 and sent it to you (my agent) where it sat on your desk for a month. No explanation why this was not sent to me immediately following receipt. Your actions could have cost us heavy fines.
I would NOT recommend your services to any of my friends or family. I have included my broker in this message, so he may also decide not to recommend you to his clients.
A "Veteran" whether active duty, discharged, retired, or reserve, is someone who, at one point in his/her life, wrote a blank check payable to "The United States of America" for an amount of "up to, and including his/her life." That is honor, and there are way too many people in this country today, who no longer understand that fact.
"Twenty years from now you will be more disappointed by the things you did not do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover" - Mark Twain
From: Teseniar,Thomas A
Sent: Monday, July 14, 2014 8:52 AM
To: 'Robert Heath'
Cc: Marc Bay
Subject: FW: Requesting Duplicate Documentation-Heath Marine Titling Services
See message below. According to the USCG, my documentation was sent to you. I need this documentation ASAP. Please overnight to me at:
Please confirm with me once sent.
Sent: Monday, July 14, 2014 8:39 AM
To: Teseniar,Thomas A
Subject: RE: Requesting Duplicate Documentation
The Certificate of Documentation was mailed to your agent, Heath Marine Titling Service on June 11, 2014. We have to receive a letter from them also that they have not receive before we can issue a Duplicate.
Sent: Monday, July 14, 2014 10:49 AM
Cc: Webmaster, NVDC W
Subject: Requesting Duplicate Documentation
Documentation was issued on my boat on June 11, 2014 and I have not received it. I am requesting a duplicate and to have sent to the following address as I am now traveling:
USCG Doc. No.:
Hull Depth (ft.):
THOMAS ALONZO TESENIAR
10682 KAYE LAKE RD (HOUSTON,AK) PO BOX 298441 WASILLA, AK 99629 Hull Breadth (ft.):
Documentation Issuance Date:
June 11, 2014
Documentation Expiration Date:
June 30, 2015
Previous Vessel Names:
No Vessel Name Changes
Previous Vessel Owners:
No Vessel Owner Changes