Long shot, but here goes.
My Verizon Droid, version 7 was automatically delivered a software patch listed as NCL25.86-11.4. A security patch.
My phone will no longer charge while on. It charges just fine with my two Motorola AC-DC and 12 VDC charge cables, but will not charge when on as prior to the not asked for patch.
The 12 VDC charger has a LED on it that prior to the patch would only illuminate when 12 VDC was present. Now it is on when connected to the phone and no 12 VDC present.
I have done reasearch on the net, called the VZ store, called 611 and spoke to two different techs, did a soft reset, allowed them a PC Anywhere application where they looked around my phone, to no avail. I have resisted doing a hard reset as I have not backed up my phone. VZ offered to do it in their cloud, but I declined the offer. I have family pictures and FA pictures on the phone.
Has anyone experienced this and what have you done to remedy the problem.
Thank you in advance.
********* Edit I just backed up the phone to my PC and guess what??? The USB cable charges the phone while on. Just tried the AC and DC chargers again, same deal, not working while on, work while off!!! There are only 2 wires in that cable, correct???!!!!!!!!
BigJim (Tall, not fat)
My Verizon Droid, version 7 was automatically delivered a software patch listed as NCL25.86-11.4. A security patch.
My phone will no longer charge while on. It charges just fine with my two Motorola AC-DC and 12 VDC charge cables, but will not charge when on as prior to the not asked for patch.
The 12 VDC charger has a LED on it that prior to the patch would only illuminate when 12 VDC was present. Now it is on when connected to the phone and no 12 VDC present.
I have done reasearch on the net, called the VZ store, called 611 and spoke to two different techs, did a soft reset, allowed them a PC Anywhere application where they looked around my phone, to no avail. I have resisted doing a hard reset as I have not backed up my phone. VZ offered to do it in their cloud, but I declined the offer. I have family pictures and FA pictures on the phone.
Has anyone experienced this and what have you done to remedy the problem.
Thank you in advance.
********* Edit I just backed up the phone to my PC and guess what??? The USB cable charges the phone while on. Just tried the AC and DC chargers again, same deal, not working while on, work while off!!! There are only 2 wires in that cable, correct???!!!!!!!!
BigJim (Tall, not fat)
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