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Old 11-20-2017, 04:16 PM   #1
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Documentation Renewal Beware

Not sure if this come up before.
I received a Courtesy Reminder to renew my documentation, so being a good soldier I renewed on line a few days later.
I received my new DOC in about 10 days --good service I thought but when I looked at the new expiration date it was November 30, 2018
My old DOC was January 31, 2018
They sent me a reminder 2 &1/2 months early and I lost 2 months of this years time.
When I called to say there was a mistake they said the DOC cannot be issued for more than a year. So why send out the notice 2 1/2 months ahead if you know it only takes 10 days to process !
In the past I was told from other boaters it could take months that is why I renewed when I did.
I have disputed the charge on my CC and will not let this drop as I am retired with plenty of time to pursue.
There are many ways they could have handled this, like a statement on the reminder that it usually takes 10 days to renew.
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Old 11-20-2017, 05:14 PM   #2
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FYTW. In my business, the firm and individuals must carry numerous Fed/State certifications and acreditations, typically renewed on an annual basis. There are major penalties for operating beyond the exact expiration date, but the renewals are always dated to the date of the renewal application. So, if you're "law abiding" and apply for renewal early, knowing that "processing" takes an extended but indeterminant period of time, you always pay a premium. Goes right to their departmental bottom line.

I have one cert that I've maintained for more than 20 years. Its anniversary date has backed up nearly three years since issuance because of this practice.

Death and taxes .....
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Old 11-20-2017, 05:36 PM   #3
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Bill: I know what you're talking about. We had a similar situation with the FCC. I received a notice that our VHF radio station license was up for renewal. I renewed on line and the new license date is 2.5 months earlier from the expiration date. The upside was I checked Lena's general class ham license status and it had expired last July. The good news, it was within the grace period so she could renew and her expiration date moved up 4 months with no penalty or retesting.
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Old 11-20-2017, 07:12 PM   #4
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Yea, I almost made the same mistake, but, at the last minute, I decided to check and sure enough, I found this at the National Vessel Documentation Center FAQ:

MAY I RENEW MY DOCUMENT EARLY?

YES. The early renewal process, established in 1995 as a courtesy to owners unable to respond to renewal notifications during the scheduled expiration month have the option to renew early. Due to automated processing, submissions received more than 60 days prior to expiration will be issued with a new issue/expiration date, changing the vesselís month of expiration and shortening the validity period of the current document.


Sometimes you just can't win
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Old 11-21-2017, 09:37 AM   #5
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Yep, they screwed me too last month..
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Old 11-21-2017, 06:58 PM   #6
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Dang... and I just did mine last week. Sent it back 3 days after I got it.
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Old 11-21-2017, 07:36 PM   #7
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I renewed through the USCG web site, $ 26.00 and got the paper copy within 4 days. There is no reason to use those"services".
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Old 11-21-2017, 07:41 PM   #8
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Quote:
Originally Posted by Bill R. View Post
Not sure if this come up before.
I received a Courtesy Reminder to renew my documentation, so being a good soldier I renewed on line a few days later.
I received my new DOC in about 10 days --good service I thought but when I looked at the new expiration date it was November 30, 2018
My old DOC was January 31, 2018
They sent me a reminder 2 &1/2 months early and I lost 2 months of this years time.
When I called to say there was a mistake they said the DOC cannot be issued for more than a year. So why send out the notice 2 1/2 months ahead if you know it only takes 10 days to process !
In the past I was told from other boaters it could take months that is why I renewed when I did.
I have disputed the charge on my CC and will not let this drop as I am retired with plenty of time to pursue.
There are many ways they could have handled this, like a statement on the reminder that it usually takes 10 days to renew.
Disputing this credit card charge is a huge mistake. You received what you paid for, plus do you really want to jeopardize your documentation? All over the loss of $4.33?

And, for the record, their renewals are currently running 8 days. It's shown on their website. More reliable than other boaters in the past.

It's annoying, but certainly not a major issue. Not one worth a false credit card claim.
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Old 11-21-2017, 07:42 PM   #9
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Yep, they screwed me too last month..
They screwed you by following the rules as shown on their website?
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Old 11-21-2017, 08:08 PM   #10
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On CG Documentation certificate it says when it expires. My official reminder from CG arrives within last month. I ignore the other guys claiming service is available. Why pay so early? Kinda like magazine subscription renewals that start appearing 6 months early, I wait until last month for these.

As BB says, where's the beef?
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Old 11-21-2017, 08:23 PM   #11
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Originally Posted by sunchaser View Post
On CG Documentation certificate it says when it expires. My official reminder from CG arrives within last month. I ignore the other guys claiming service is available. Why pay so early? Kinda like magazine subscription renewals that start appearing 6 months early, I wait until last month for these.

As BB says, where's the beef?
We set up all renewals and annual or repeat things on a calendar so we get reminders.
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Old 11-21-2017, 08:41 PM   #12
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Renewal

Guys,
Thanks for the input, and I guess glasses are in order.
I thought the renewal reminder was from the Coast Guard but in my own defense one of my boating buddies recently did the same thing so when I saw $75 I was not suprised !

Paying more attention in the future,
Bill R.
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Old 11-21-2017, 09:13 PM   #13
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Bill
Sorry it happened to you. You're not the first. Several threads have been on TF talking about this non CG service at 3X going rate.
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Old 11-22-2017, 07:52 PM   #14
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Got the same non-CG "renual service offer". What PO'd me the most is; why our data is being given to non-government enenties without our approval?
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Old 11-22-2017, 07:53 PM   #15
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Got the same non-CG "renual service offer". What PO'd me the most is; why our data is being given to non-government enenties without our approval?
Direct result of open records laws.
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Old 11-22-2017, 08:04 PM   #16
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...What PO'd me the most is; why our data is being given to non-government enenties without our approval?
https://www.st.nmfs.noaa.gov/st1/Coa...selByName.html
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Old 11-22-2017, 08:34 PM   #17
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For the complete file.

Merchant Vessels of the United States

One good thing they've done. On June 12, they stopped including owner's name and address. That will make the 3rd parties work harder in the future.
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Old 11-22-2017, 11:19 PM   #18
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Did the same thing, just waited to get the USCG renewal form, sent it in, trashed the other garbage, no issues.
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Old 11-23-2017, 12:11 AM   #19
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Did the same thing, just waited to get the USCG renewal form, sent it in, trashed the other garbage, no issues.
Sent it in? Why mail vs. internet?
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Old 11-23-2017, 08:16 AM   #20
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Quote:
Originally Posted by jacquesm View Post
I renewed through the USCG web site, $ 26.00 and got the paper copy within 4 days. There is no reason to use those"services".


I renewed on line October 30th and I still am waiting for the Document. Whatís up with that ???
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