Originally Posted by GonzoF1
I am the one that gets all the extra attention when I call on the radio for docking assistance, pump-out, fuel, or anything.
Maybe employees are more greedy and less motivated on the east coast, I don't know.
But we have been frequenting some of the same marinas here and in BC for some 14 years now, 24 years if we include the boardwalk resort up the north end of Vancouver Island where we go halibut fishing with our small boat every spring.
Same deal with the yards we've used and the marine businesses we support. These places all know us by name, they treat us as well as they treat all their customers or sometimes better since they've known us so long, and we have never tipped a dime nor have we ever been made to feel we should.
My point is not that tipping is wrong, at least in the US (it's actually an insult in some countries). If it makes you feel good to tip, or if the marina or yard is such that the only way to get prompt and courteous service is to tip, fine, have at it.
But tipping does not automatically result in better service. It all depends on the people doing the work. We have never been given the impression that tipping would result in better, faster, or more courteous service in this area and we get the same treatment--- or better-- than the boaters who do tip at the same establishments.
Because a customer who's an ******* is still an ******* even if they tip, and it's been my observation that customers get treated based on their attitude and behavior toward the business and its employees, not on how much if anything they tip.