Most forums, no idea about that one, have a "contact us" button on every page somewhere. Ours is located at the bottom of every page. When you click on it, it sends an email to the forum help desk via standard email. This feature works regardless if you are signed in or not or even if you do not have an account.
It is the recommended way to contact any forum when you are having issues with that site. Perhaps if you can find and click that button the site owner will be able to help you solve your issues?
Craig - AKA Some Clueless Idiot
The person who is saying something is impossible should not interrupt the person who is doing it.